/* AIWABOT shared visual system · V2.34.42
 * Reference: EviaBot-admin / 设计规范&控件 / Typegraphy (5908:82168).
 * Figma display sizes/weights are retained; blue and mobile adaptations follow
 * the approved prototype. Font files were not exported: use platform fallbacks.
 * Load after styles.css and ui.css. Layout and chart geometry stay in those files.
 */
:root {
  --font-family-ui: "Inter", "PingFang SC", "Microsoft YaHei", system-ui, sans-serif;
  --font-size-compact: 10px;
  --font-size-caption: 12px;
  --font-size-body: 14px;
  --font-size-title: 16px;
  --font-size-display-sm: 20px;
  --font-size-display-md: 28px;
  --font-size-display-lg: 32px;
  --font-size-data: 40px;
  --font-weight-regular: 400;
  --font-weight-medium: 500;
  --font-weight-semibold: 600;
  --font-weight-bold: 700;
  --line-height-body: 1.5;
  --line-height-title: 1.4;
  --line-height-display: 1.2;
  --drawer-enter-duration: 360ms;
  --drawer-exit-duration: 280ms;
  --drawer-enter-easing: cubic-bezier(.2,.75,.3,1);
  --drawer-exit-easing: cubic-bezier(.4,0,1,1);

  --color-primary: #2f6bf5;
  --color-primary-hover: #2055d4;
  --color-primary-soft: #edf3ff;
  --color-link: #2f6bf5;
  --color-text-primary: #222222;
  --color-text-secondary: #4b5563;
  --color-text-tertiary: #6b7280;
  --color-text-disabled: #9ca3af;
  --color-on-primary: #ffffff;
  --color-on-dark: #dce8fa;
  --color-on-dark-secondary: #b1c6e2;
  --color-success-on-dark: #8bd7bd;
  --color-background: #f5f7fa;
  --color-surface: #ffffff;
  --color-surface-subtle: #f3f5f8;
  --color-border: #e4e7ec;
  --color-nav: #142d4f;
  --color-success: #18ae4c;
  --color-success-text: #168244;
  --color-success-soft: #ecf9f0;
  --color-warning: #e07300;
  --color-warning-text: #946000;
  --color-warning-soft: #fff5e8;
  --color-error: #df4055;
  --color-error-text: #bb3044;
  --color-error-soft: #fff0f2;
  --color-chart-primary: #3776ff;
  --color-chart-secondary: #99bbff;
  --color-chart-teal: #35bfaf;
  --color-chart-empty: #f1f5fc;

  --space-1: 4px;
  --space-2: 8px;
  --space-3: 12px;
  --space-4: 16px;
  --space-5: 20px;
  --space-6: 24px;
  --space-8: 32px;
  --radius-xs: 4px;
  --radius-sm: 8px;
  --radius-md: 12px;
  --radius-lg: 16px;
  --radius-xl: 24px;
  --radius-pill: 999px;
  --radius-circle: 50%;
  --control-height: 44px;
  --control-height-compact: 40px;
  --page-gutter: var(--space-4);
  --shadow-card: 0 4px 20px rgb(20 45 79 / 4%);
  --shadow-popover: 0 12px 36px rgb(20 45 79 / 14%);
  --shadow-focus: 0 0 0 3px rgb(47 107 245 / 13%);


}

.dark {
  color-scheme: dark;
  --color-link: #91b9ff;
  --color-primary-soft: #203d65;
  --color-text-primary: #e7eef9;
  --color-text-secondary: #c2cee0;
  --color-text-tertiary: #a0b2cc;
  --color-text-disabled: #667d9c;
  --color-background: #111f34;
  --color-surface: #1a2d48;
  --color-surface-subtle: #213a5b;
  --color-border: #344d6d;
  --color-success-text: #85d9a5;
  --color-success-soft: #1f4339;
  --color-warning-text: #e8c085;
  --color-warning-soft: #493d2b;
  --color-error-text: #ff9daa;
  --color-error-soft: #4a2b3c;
  --color-chart-empty: #203754;
  --shadow-card: 0 4px 20px rgb(0 0 0 / 8%);
  --shadow-popover: 0 12px 36px rgb(0 0 0 / 25%);
}

/* Shared appearance and language controls. */
.phone .preference-section-title{margin:var(--space-4) 0 var(--space-2);font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .preference-options{display:grid;gap:var(--space-2);margin-bottom:var(--space-4)}
.phone .preference-option{display:flex;align-items:center;gap:var(--space-3);min-height:48px;width:100%;padding:var(--space-3);text-align:left;border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--color-text-primary);font-size:var(--font-size-body)}
.phone .preference-option.selected{border-color:var(--color-link);background:var(--color-primary-soft);color:var(--color-link)}
.phone .preference-selected{margin-left:auto;opacity:0}
.phone .preference-option.selected .preference-selected{opacity:1}
.phone .theme-preference-options{grid-template-columns:repeat(2,minmax(0,1fr))}
.phone .chat-appearance-trigger{display:grid;place-items:center;flex:0 0 44px;width:44px;height:44px;padding:0;color:var(--color-text-tertiary);border-radius:var(--radius-sm)}
.phone .chat-appearance-trigger>.ico{width:18px;height:18px}
.phone.dark :is(.report-card,.service-efficiency,.card,.customer-detail-section,.chat-contact-bar,.inbox-top,.conversation,.channel-account-card,.app-tile,.sheet-option,.store-module,.workspace-card,.profile-card,.reply-suggestion){background-color:var(--color-surface);border-color:var(--color-border)}
.phone.dark :is(.service-efficiency,.report-card,.card,.customer-summary,.channel-health,.app-banner,.account-shortcuts,.mine-group,.tool-card,.kb-stat,.step b,.store-module,.product-card,.customer-detail-jumps){background:var(--color-surface);border-color:var(--color-border)}
.phone.dark :is(.search,.chat-tool-item>span,.chat-quote-preview,.customer-card-contacts,.lead-stats,.ops-summary,.working-detail button,.handoff-legend button,.channel-bot-row,.model-selector,.member-card,.tag-check,.help-search,.customer-stats,.kb-chunk,.graph-node,.field input,.field select,.field textarea){background-color:var(--color-surface-subtle);border-color:var(--color-border);color:var(--color-text-primary)}
.phone.dark :is(.conversation:hover,.conversation:focus-visible,.conversation.selected){background:var(--color-surface-subtle)}
.phone.dark :is(.conversation .name,.customer-identity h3,.efficiency-metric .report-kpi-value,.donut-value,.report-card-head h2,.profile-blue h2,.sheet-header h2){color:var(--color-text-primary);fill:var(--color-text-primary)}
.phone.dark :is(.tab-icon,.avatar-channel,.capsule,.chat-managed-bar,.wechat-input-row,.composer textarea,.chat-translation-result p){background:var(--color-surface);border-color:var(--color-border)}
.phone.dark :is(.chat-body,.wechat-composer,.chat-input-panel,.voice-recording,.day-label){background-color:var(--color-background)}
.phone.dark :is(.message:not(.outgoing) .bubble,.chat-contact-bar){background:var(--color-surface);color:var(--color-text-primary)}
.phone.dark :is(.report-legend,.service-efficiency,.service-overview-bottom,.customer-card-bottom,.conversation,.sheet-header,.sheet-footer,.info-row,.module-tabs,.segments,.inbox-tabs-row){border-color:var(--color-border)}
.phone.dark :is(.channel-account-info,.channel-bot-row,.channel-card-actions,.customer-intent-values,.bot-meta,.bot-footer,.profile-membership){border-color:var(--color-border)}
.phone.dark :is(.channel-status,.pill.green){background:var(--color-success-soft);color:var(--color-success-text)}
.phone.dark :is(.channel-status.orange,.pill.orange,.notice:not(.info-notice)){background:var(--color-warning-soft);color:var(--color-warning-text)}
.phone.dark :is(.channel-status.muted,.pill.gray){background:var(--color-surface-subtle);color:var(--color-text-secondary)}
.phone.dark :is(.info-notice,.assistant-message,.assistant-prompts,.assistant-conversation-panel){background-color:var(--color-surface-subtle);border-color:var(--color-border);color:var(--color-text-primary)}
.phone.dark :is(.chip,.bot-footer button,.customer-portrait-stage){background:var(--color-surface-subtle);border-color:var(--color-border);color:var(--color-text-secondary)}
.phone.dark .chip.active{background:var(--color-primary-soft);color:var(--color-link)}
.phone.dark .channel-alert{background:var(--color-warning-soft);color:var(--color-warning-text)}
.phone.dark .danger-btn{background:var(--color-error-soft);color:var(--color-error-text)}
.phone.dark .workflow-node{background:var(--color-surface);border-color:var(--color-border);color:var(--color-text-primary)}
.phone.dark .store-module-links>button{background:var(--color-surface-subtle);color:var(--color-link);border-color:var(--color-border)}
.phone.dark :is(.root-brand img,.mini-brand-logo img){filter:invert(1) hue-rotate(180deg);mix-blend-mode:screen}
.phone.dark .mini-brand-logo{background:transparent}
body.dark{background:var(--color-background);color:var(--color-text-primary)}
body.dark :is(.studio-top,.studio-nav,.design-note){color:var(--color-text-primary);border-color:var(--color-border)}
body.dark :is(.wordmark,.studio-nav h1,.design-note h2){color:var(--color-text-primary)}
body.dark :is(.studio-desc,.studio-foot,.design-note p,.note-path,.device-caption,.demo-disclaimer){color:var(--color-text-tertiary)}
body.dark .preview-link.active{background:var(--color-surface);color:var(--color-link)}
body.dark .phone{border-color:#344d6d}
html[lang="en"] .phone :is(.primary,.secondary,.text-btn,.preference-option){overflow-wrap:anywhere}
html[lang="en"] .phone .report-toolbar{flex-wrap:wrap}
html[lang="en"] .phone .report-tabs{flex:1;min-width:0}
html[lang="en"] .phone .report-tabs>button{white-space:normal;text-align:left}
html[lang="en"] .phone .service-overview-bottom .report-kpi-top{white-space:normal;overflow:visible;line-height:1.4;min-height:34px;align-items:flex-start;flex-wrap:wrap}
html[lang="en"] .phone .customer-radar-label{font-size:var(--font-size-compact)}
html[lang="en"] .phone :is(.customer-origin,.conversation-meta){min-width:0}

:root, .phone, .dark {
  /* Compatibility names used by the existing layout and chart renderers. */
  --sans: var(--font-family-ui);
  --brand: var(--color-primary);
  --brand-dark: var(--color-primary-hover);
  --tint: var(--color-primary-soft);
  --bg: var(--color-background);
  --card: var(--color-surface);
  --text: var(--color-text-primary);
  --muted: var(--color-text-tertiary);
  --secondary-text: var(--color-text-secondary);
  --quiet-text: var(--color-text-tertiary);
  --line: var(--color-border);
  --green: var(--color-success-text);
  --orange: var(--color-warning-text);
  --red: var(--color-error-text);
  --surface-soft: var(--color-surface-subtle);
  --shadow: var(--shadow-card);
  --heat-zero: var(--color-chart-empty);
  --nav: var(--color-nav);
  --nav-text: var(--color-on-dark-secondary);
}

body, button, input, textarea, select {
  font-family: var(--font-family-ui);
  -webkit-font-smoothing: antialiased;
}
body { font-size: var(--font-size-body); font-weight: var(--font-weight-regular); line-height: var(--line-height-body); color: var(--color-text-primary); }
.phone { font-size: var(--font-size-body); color: var(--color-text-primary); }
.phone :is(h1,h2,h3) { font-weight: var(--font-weight-semibold); line-height: var(--line-height-title); letter-spacing: 0; }
.phone .page h1 { font-size: var(--font-size-display-md); }
.phone .page h2 { font-size: var(--font-size-title); }
.phone .page h3 { font-size: var(--font-size-body); }
.phone .report-card h2 { font-size: var(--font-size-body); }
.phone .report-period button { font-size:var(--font-size-caption); }
.phone :is(.sub,.muted,.small,.tiny,.customer-origin,.conversation .preview,.conversation .time,.customer-origin,.result-caption,.sync-caption) { color: var(--color-text-tertiary); }
.phone :is(.sub,.tiny,.customer-origin,.conversation .time,.sync-caption) { font-size: var(--font-size-caption); }
.phone :is(.metric-number,.report-hero-value,.report-kpi-value,.customer-stats b,.task-metrics b,.order-total,.donut-center b) { font-variant-numeric: tabular-nums; }
.phone :is(.primary,.secondary) { display:inline-flex; align-items:center; justify-content:center; gap:var(--space-2); min-height: var(--control-height); padding:var(--space-2) var(--space-4); border:1px solid transparent; font-size: var(--font-size-body); font-weight: var(--font-weight-medium); border-radius: var(--radius-sm); cursor:pointer; }
.phone .primary { background: var(--color-primary); color: var(--color-on-primary); box-shadow: none; }
.phone .secondary { background: var(--color-primary-soft); color: var(--color-link); border-color: var(--color-border); box-shadow: none; }
.phone :is(.card,.report-card,.polished-customer,.channel-card,.customer-summary) { border-color: var(--color-border); border-radius: var(--radius-lg); box-shadow: var(--shadow-card); }
.phone .page:not(.flush):not(.assistant-page) { padding-left: var(--page-gutter); padding-right: var(--page-gutter); }
.phone .card { padding: var(--space-4); }
.phone .field { display:block; margin:var(--space-4) 0; }
.phone .field>span { display:block; margin-bottom:var(--space-2); font-size:var(--font-size-body); font-weight:var(--font-weight-medium); }
.phone .field :is(input,select,textarea) { border: 1px solid var(--color-border); border-radius: var(--radius-sm); background: var(--color-surface); color: var(--color-text-primary); font-size: var(--font-size-body); line-height: var(--line-height-body); }
.phone .field :is(input,select,textarea) { box-sizing:border-box; width:100%; padding:10px var(--space-3); }
.phone .field :is(input,select) { min-height: var(--control-height); }
.phone .field :is(input,select,textarea):focus { outline: 0; border-color: var(--color-primary); box-shadow: var(--shadow-focus); }
.phone .search { min-height: var(--control-height-compact); border-radius: var(--radius-sm); background: var(--color-surface-subtle); }
.phone .search input { font-size: var(--font-size-caption); color: var(--color-text-primary); }
.phone :is(input,textarea)::placeholder { color: var(--color-text-tertiary); opacity: 1; }
.phone .chip { border-radius: var(--radius-sm); font-size: var(--font-size-caption); }
.phone .pill { display:inline-flex; align-items:center; padding:2px 6px; border-radius: var(--radius-xs); background:var(--color-primary-soft); color:var(--color-link); font-size: var(--font-size-compact); font-weight: var(--font-weight-medium); line-height:var(--line-height-body); }
.phone .pill.green { background:var(--color-success-soft); color:var(--color-success-text); }
.phone .pill.orange { background:var(--color-warning-soft); color:var(--color-warning-text); }
.phone .pill.red { background:var(--color-error-soft); color:var(--color-error-text); }
.phone .pill.gray { background:var(--color-surface-subtle); color:var(--color-text-tertiary); }
.phone .sheet { border-radius: var(--radius-xl) var(--radius-xl) 0 0; box-shadow: var(--shadow-popover); }
.phone :is(.sheet,.customer-subdrawer){animation:drawer-slide-in var(--drawer-enter-duration) var(--drawer-enter-easing) both}
.phone :is(.sheet-backdrop,.customer-subdrawer-mask){animation:drawer-mask-in var(--drawer-enter-duration) ease both}
@keyframes drawer-slide-in{from{transform:translateY(100%)}to{transform:translateY(0)}}
@keyframes drawer-mask-in{from{opacity:0}to{opacity:1}}
.phone .sheet-header h2 { font-size: var(--font-size-title); font-weight: var(--font-weight-semibold); }
.phone .conversation .name { font-size: var(--font-size-body); font-weight: var(--font-weight-medium); }
.phone .conversation-channel-label { color: var(--color-link); }
.phone .conversation-state { background: var(--color-success-soft); color: var(--color-success-text); }
.phone .conversation-state.waiting { background: var(--color-warning-soft); color: var(--color-warning-text); }
.phone .inbox-tabs>button { font-size: var(--font-size-body); }
.phone .inbox-channel-option { border-radius: var(--radius-pill); font-size: var(--font-size-caption); }
.phone .inbox-channel-option.selected { color: var(--color-text-primary); border-color: var(--color-primary); box-shadow: inset 0 0 0 1px var(--color-primary); }
.phone .inbox-channel-name{flex:1;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .inbox-channel-unread{display:grid;place-items:center;flex-shrink:0;min-width:18px;height:18px;padding:0 5px;border-radius:var(--radius-pill);background:var(--color-error);color:var(--color-on-primary);font-size:var(--font-size-compact);font-weight:var(--font-weight-medium);line-height:1}
.phone .inbox-tabs-row { border-color: var(--color-border); }
.phone .inbox-page #inbox-results { border: 0; border-radius: 0; box-shadow: none; }
.phone .channel-type-tabs { box-sizing:border-box; width:calc(100% + var(--page-gutter) + var(--page-gutter)); margin-left:calc(0px - var(--page-gutter)); margin-right:calc(0px - var(--page-gutter)); padding-left:var(--page-gutter); padding-right:var(--page-gutter); }
.phone .channel-type-tabs .channel-logo{background:transparent;border:0}
.phone .sheet:has(.inbox-channel-choices) { border-radius: var(--radius-xl) var(--radius-xl) 0 0; }
.phone .sheet:has(.more-menu-grid) { border-radius: var(--radius-xl) var(--radius-xl) 0 0; }
.phone .more-menu-item { font-size: var(--font-size-caption); }
.phone .more-menu-item>span { color: var(--color-link); }
.phone .more-menu-item>b { font-weight: var(--font-weight-medium); }

/* Confirmed mobile patterns retain their geometry and dedicated contrast. */
.phone[data-screen="chat"] { --chat-ink: var(--color-text-primary); --chat-bubble: var(--color-surface); --chat-line: var(--color-border); }
.phone .chat-contact-identity strong { font-size: var(--font-size-body); font-weight: var(--font-weight-medium); }
.phone .chat-contact-identity>p { color: var(--color-text-tertiary); }
.phone .chat-contact-detail { color: var(--color-link); font-weight: var(--font-weight-medium); }
.phone .wechat-chat .bubble { font-size: var(--font-size-body); line-height: var(--line-height-body); }
.phone .wechat-chat .message.outgoing .bubble { background: var(--color-primary); color: var(--color-on-primary); }
.phone .wechat-input-row { border-radius: var(--radius-pill); }
.phone .wechat-composer #message-input { font-family: var(--font-family-ui); font-size: var(--font-size-body); }
.phone .chat-managed-bar { border-radius: var(--radius-pill); }
.phone .chat-managed-bar>span { color: var(--color-text-secondary); }
.phone .stop-bot-reply { background: var(--color-primary); color: var(--color-on-primary); border-radius: var(--radius-pill); }
.phone .chat-bot-switch[aria-checked="true"] .chat-bot-track { background: var(--color-primary); }
.phone .sheet.assistant-sheet,.phone .assistant-page { --assistant-ink: var(--color-text-primary); --assistant-muted: var(--color-text-tertiary); }
.phone .assistant-hero h3 { font-size: var(--font-size-display-sm); font-weight: var(--font-weight-semibold); }
.phone .assistant-prompts-title { color: var(--color-link); font-weight: var(--font-weight-medium); }
.phone .platform-assistant-form>input { font-size: var(--font-size-body); }
.phone :is(.assistant-reply,.assistant-user-message),.phone .assistant-reply>p { font-size: var(--font-size-body); line-height:var(--line-height-body); }
.phone .assistant-prompts>button { font-size:var(--font-size-body); }
.phone .assistant-reply-link { color: var(--color-link); }
.phone :is(.assistant-chat-avatar,.assistant-user-avatar,.assistant-fab,.assistant-fab>img) { border-radius: var(--radius-circle); }
.phone :is(button,input,select,textarea):focus-visible { outline-color: var(--color-primary); }
@media (prefers-reduced-motion: reduce) { .phone * { scroll-behavior: auto; } .phone :is(.sheet,.sheet-backdrop,.customer-subdrawer,.customer-subdrawer-mask){animation:none} }

.phone .sheet:not(.assistant-sheet){background:var(--color-surface)}
.phone .chart-axis-label{font-family:var(--font-family-ui);font-size:var(--font-size-compact);fill:var(--color-text-tertiary)}
.phone .chart-gridline{stroke:var(--color-border)}
.phone :is(.service-overview .report-kpi-value,.summary-metric .report-kpi-value,.ai-coverage-ring b){color:var(--color-text-primary)}
.phone :is(.service-overview .report-kpi-top,.summary-metric .report-kpi-top,.ai-coverage-ring span,.report-kpi.featured .report-kpi-value>small,.report-kpi-change>em){color:var(--color-text-secondary)}
.phone .report-kpi.featured .report-kpi-change{color:var(--color-success-text)}
.phone .efficiency-metric .report-kpi-value{font-size:var(--font-size-display-md);font-weight:var(--font-weight-semibold);line-height:var(--line-height-display)}
.phone .profile-membership{color:var(--color-on-dark)}
.phone .profile-blue h2{color:var(--color-text-primary)}
.phone .profile-blue .grow>p{color:var(--color-text-tertiary)}

/* Frosted overview: soft colour sits behind the transparent surface. */
.phone .service-overview-glass{position:relative;isolation:isolate;overflow:hidden;border-radius:var(--radius-xl);background:linear-gradient(125deg,#e9f1ff,#edf8ff);box-shadow:0 10px 28px rgb(40 80 130 / 9%)}
.phone .service-overview-glass::before,.phone .service-overview-glass::after{content:"";position:absolute;z-index:-1;border-radius:var(--radius-circle);pointer-events:none}
.phone .service-overview-glass::before{width:180px;height:180px;right:-24px;top:-54px;background:linear-gradient(145deg,#77a9ffbd,#a9c9ff66)}
.phone .service-overview-glass::after{width:150px;height:150px;left:-28px;bottom:-58px;background:linear-gradient(145deg,#86d9df99,#b4eaf266)}
.phone .service-overview{border:1px solid #ffffffc9;background:linear-gradient(125deg,#ffffffb8,#f3f9ff91 54%,#e6f4ff75);backdrop-filter:blur(22px) saturate(1.3);-webkit-backdrop-filter:blur(22px) saturate(1.3);box-shadow:inset 0 1px 0 #fffffff0,inset 1px 0 0 #ffffff73;color:var(--color-text-primary)}
.phone .service-overview::before{content:"";position:absolute;inset:0;border-radius:inherit;background:linear-gradient(115deg,#ffffff24,transparent 42%);pointer-events:none}
.phone .service-overview-top,.phone .service-overview-bottom{position:relative}
.phone .service-overview .featured .report-kpi-value{color:var(--color-link)}
.phone .service-overview .report-kpi-top>.ico,.phone .service-overview .summary-metric .report-kpi-top>.ico{color:var(--color-link)}
.phone .service-overview .featured .report-kpi-value>small,.phone .service-overview .featured .report-kpi-change>em{color:var(--color-text-tertiary)}
.phone .service-overview-bottom{border-top-color:#6085ba24}
.phone .service-overview .summary-metric+.summary-metric{border-left-color:#6085ba24}
.phone .service-overview .ai-coverage-ring{position:relative;background:none;box-shadow:none}
.phone .service-overview .ai-coverage-ring::before{content:"";position:absolute;inset:0;border-radius:inherit;background:conic-gradient(from -85deg,var(--color-chart-primary) 0%,var(--color-chart-teal) var(--coverage),#719ada24 var(--coverage),#719ada24 100%);mask:radial-gradient(farthest-side,transparent calc(100% - 5px),#000 calc(100% - 4.5px));-webkit-mask:radial-gradient(farthest-side,transparent calc(100% - 5px),#000 calc(100% - 4.5px));pointer-events:none}
.phone .service-overview .ai-coverage-ring>div{background:transparent}
.phone.dark .service-overview-glass{background:linear-gradient(125deg,#142b49,#193754);box-shadow:var(--shadow-card)}
.phone.dark .service-overview-glass::before{background:linear-gradient(145deg,#5e8fe775,#4f87d838)}
.phone.dark .service-overview-glass::after{background:linear-gradient(145deg,#47c5d04d,#59b6c826)}
.phone.dark .service-overview{background:linear-gradient(125deg,#1d3857a8,#182f4a8c 54%,#213f5d66);border-color:#a7caff38;box-shadow:inset 0 1px 0 #d4e7ff29,inset 1px 0 0 #d4e7ff14}
.phone.dark .service-overview::before{background:linear-gradient(115deg,#d5e6ff0a,transparent 42%)}
.phone.dark .service-overview-bottom,.phone.dark .service-overview .summary-metric+.summary-metric{border-color:#b5d0f224}

/* Circular floating controls align with the assistant portrait. */
.phone{--floating-diameter:56px}
.phone .floating-actions{width:var(--floating-diameter)}
.phone .floating-actions[hidden]{display:none}
.phone .floating-controls{display:flex;flex-direction:column;align-items:center;gap:var(--space-3);width:100%;opacity:1;visibility:visible;transform:translateX(0);transition:transform .22s ease,opacity .18s ease,visibility 0s}
.phone .floating-controls button{touch-action:none;user-select:none;-webkit-user-select:none;-webkit-touch-callout:none}
.phone .floating-create>button{display:grid;place-items:center;width:var(--floating-diameter);height:var(--floating-diameter);min-width:var(--floating-diameter);min-height:var(--floating-diameter);padding:0;border:1px solid var(--color-border);border-radius:var(--radius-circle);background:var(--color-surface);color:var(--color-link);box-shadow:0 4px 16px #214e8a20}
.phone .floating-create>button>.ico{width:24px;height:24px;padding:0;background:none;stroke-width:1.8}
.phone .floating-create>button:active{background:var(--color-primary-soft);transform:scale(.96)}
.phone .floating-actions.is-collapsed .floating-controls{transform:translateX(calc(100% + var(--space-4)));opacity:0;visibility:hidden;pointer-events:none;transition:transform .22s ease,opacity .18s ease,visibility 0s .22s}
.phone .floating-actions .floating-restore{position:absolute;right:calc(-1 * var(--space-4));bottom:0;display:grid;place-items:center;width:28px;height:56px;min-height:56px;padding:0;border:1px solid var(--color-border);border-right:0;border-radius:var(--radius-lg) 0 0 var(--radius-lg);background:var(--color-surface);color:var(--color-link);box-shadow:0 3px 14px #214e8a14;pointer-events:auto;touch-action:manipulation}
.phone .floating-actions .floating-restore[hidden]{display:none}
.phone .floating-restore>.ico{width:16px;height:16px}
.phone .floating-hint{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
@media(max-width:360px){.phone{--floating-diameter:50px}}
@media(prefers-reduced-motion:reduce){.phone .floating-controls,.phone .floating-actions.is-collapsed .floating-controls{transition:none}}

/* Expanded customer details: full-height profile editor, shared visual tokens. */
.phone .sheet:has(.customer-detail-form){top:34px;bottom:0;max-height:none;padding:0;border-radius:0;background:var(--color-background)}
.phone:has(.sheet .customer-detail-form) .sheet-backdrop{top:34px;background:var(--color-background);backdrop-filter:none}
.phone .sheet:has(.customer-detail-form) .sheet-handle{display:none}
.phone .sheet:has(.customer-detail-form) .sheet-header{position:relative;justify-content:center;min-height:52px;flex-shrink:0;margin:0;background:var(--color-surface)}
.phone .sheet:has(.customer-detail-form) .sheet-header>button{position:absolute;left:var(--space-2);top:var(--space-1);width:44px;height:44px;color:var(--color-text-primary)}
.phone .sheet:has(.customer-detail-form) .sheet-header h2{font-size:var(--font-size-body)}
.phone .sheet:has(.customer-detail-form) .sheet-body{min-height:0;flex:1;padding:0;scrollbar-width:none;overscroll-behavior:contain;scroll-padding-block:var(--space-4)}
.phone .sheet:has(.customer-detail-form) .sheet-footer{flex-shrink:0;padding:var(--space-3) var(--space-4) var(--space-6);background:var(--color-surface);border-top:1px solid var(--color-border)}
.phone .sheet:has(.customer-detail-form) .field-error{min-height:0;line-height:var(--line-height-body)}
.phone .sheet:has(.customer-detail-form) .field-error:not(:empty){margin-bottom:var(--space-2)}
.phone .customer-detail-form{padding:0 var(--space-3) var(--space-4)}
.phone .customer-detail-section{margin:0 0 var(--space-3);padding:var(--space-4);border-radius:var(--radius-md);background:var(--color-surface)}
.phone .customer-detail-form>.customer-detail-section:last-child{margin-bottom:0}
.phone .customer-detail-section>h3{margin:0 0 var(--space-3);font-size:var(--font-size-body);font-weight:var(--font-weight-semibold)}
.phone .customer-detail-form .field{margin:0 0 var(--space-3);min-width:0}
.phone .customer-detail-form .field>span,.phone .customer-phone-field>span{display:block;margin-bottom:var(--space-2);font-size:var(--font-size-caption);font-weight:var(--font-weight-regular)}
.phone .customer-detail-form .field :is(input,select,textarea){background:var(--color-surface-subtle);border-color:transparent;border-radius:var(--radius-sm);min-width:0}
.phone .customer-detail-form .field :is(input,select,textarea):focus{border-color:var(--color-primary)}
.phone .customer-detail-section>.field:last-child{margin-bottom:0}
.phone .customer-phone-field{margin-bottom:var(--space-3)}
.phone .customer-phone-field>div{display:grid;grid-template-columns:96px minmax(0,1fr);gap:var(--space-2)}
.phone .customer-phone-field .field{margin:0}
.phone .customer-phone-field .field>span{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap}
.phone .customer-location-fields{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:var(--space-3)}
.phone .customer-location-fields .field{margin:0}

/* Customer profile follows the PC card, portrait and seven-axis assessment. */
.phone:has(.customer-detail-form){overflow:clip}
.phone .sheet:has(.customer-detail-form) .sheet-body{scroll-padding-top:64px}
.phone .customer-business-card{position:relative;isolation:isolate;overflow:hidden;margin:var(--space-3) 0;padding:var(--space-4);border:1px solid #ffffffdf;border-radius:var(--radius-lg);background:linear-gradient(120deg,#ffffffad,#e6f1ff80 65%,#e8f9fc73);backdrop-filter:blur(20px) saturate(1.3);-webkit-backdrop-filter:blur(20px) saturate(1.3);box-shadow:inset 0 1px 0 #fff,0 6px 22px #234b7a0a}
.phone .customer-business-card::before,.phone .customer-business-card::after{content:"";position:absolute;z-index:-1;border-radius:var(--radius-circle);filter:blur(22px);pointer-events:none}
.phone .customer-business-card::before{width:120px;height:120px;left:-65px;top:-75px;background:#8bb9ff3b}
.phone .customer-business-card::after{width:140px;height:110px;right:-70px;bottom:-85px;background:#6fd4e94d}
.phone .customer-business-grid{position:relative;z-index:1;display:grid;grid-template-columns:minmax(0,1fr) minmax(0,.95fr);gap:var(--space-3)}
.phone .customer-business-identity{display:flex;align-items:center;gap:var(--space-2);min-width:0}
.phone .customer-business-identity .avatar{flex:0 0 40px;width:40px;height:40px;border-radius:var(--radius-circle)}
.phone .customer-business-identity>div:last-child{min-width:0}
.phone .customer-business-identity h3{margin:0 0 var(--space-1);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:var(--font-size-body)}
.phone .customer-business-identity>div>span{display:block;color:var(--color-text-tertiary);font-size:var(--font-size-compact);margin-bottom:var(--space-1)}
.phone .customer-business-identity .pill{max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .customer-business-contacts{display:grid;gap:var(--space-2);padding-left:var(--space-3);border-left:1px solid var(--color-border);min-width:0}
.phone .customer-business-contacts>div{display:flex;align-items:center;gap:6px;min-width:0;color:var(--color-text-secondary);font-size:var(--font-size-compact)}
.phone .customer-business-contacts .ico{flex:0 0 13px;width:13px;height:13px;color:var(--color-text-tertiary)}
.phone .customer-business-contacts span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .customer-business-name{display:flex;align-items:center;gap:var(--space-1);min-width:0}
.phone .customer-business-name h3{flex:1}
.phone .customer-business-edit{display:grid;place-items:center;flex:0 0 24px;width:24px;height:28px;margin-top:-4px;color:var(--color-link)}
.phone .customer-business-edit .ico{width:15px;height:15px}
.phone .customer-detail-jumps{position:sticky;top:0;z-index:5;display:flex;gap:var(--space-1);margin:0 calc(-1 * var(--space-3)) var(--space-3);padding:var(--space-2) var(--space-3);background:var(--color-background);border-bottom:1px solid var(--color-border)}
.phone .customer-detail-jumps button{position:relative;flex:1;min-height:44px;padding:var(--space-2);border-radius:var(--radius-sm);color:var(--color-text-secondary);font-size:var(--font-size-caption);font-weight:var(--font-weight-medium)}
.phone .customer-detail-jumps button.is-current{background:var(--color-primary-soft);color:var(--color-link);font-weight:var(--font-weight-semibold)}
.phone .customer-detail-jumps button.is-current::after{content:"";position:absolute;bottom:2px;left:calc(50% - 10px);width:20px;height:3px;border-radius:var(--radius-pill);background:var(--color-link)}
.phone .customer-detail-jumps button:active{background:var(--color-primary-soft)}
.phone .customer-detail-jumps button:focus-visible{outline:2px solid var(--color-link);outline-offset:-2px}
.phone [data-detail-section]{scroll-margin-top:60px}
.phone :is(.customer-portrait-section,.customer-intent-section){position:relative}
.phone .customer-portrait-section>h3{padding-right:84px}
.phone .customer-portrait-section h3>small{display:inline;margin-left:var(--space-2);color:var(--color-text-tertiary);font-size:var(--font-size-compact);font-weight:var(--font-weight-regular)}
.phone .customer-portrait-stage{position:relative;height:190px;overflow:hidden;border:1px solid #e5ecf7;border-radius:var(--radius-md);background:#fff}
.phone .customer-portrait-stage>img{position:absolute;left:50%;bottom:-16px;transform:translateX(-50%);width:260px;height:228px;max-width:none;object-fit:contain;pointer-events:none}
.phone .customer-portrait-cloud{position:absolute;inset:0;pointer-events:none}
.phone .customer-portrait-tag{position:absolute;max-width:104px;padding:5px 9px;border:1px solid #bfd4ff;border-radius:var(--radius-pill);background:#edf4ffeb;color:#2f6bf5;font-size:var(--font-size-caption);line-height:var(--line-height-body);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;box-shadow:0 3px 10px #3864a30a}
.phone .customer-portrait-tag:nth-child(1){left:12px;top:16px;transform:rotate(-4deg)}
.phone .customer-portrait-tag:nth-child(2){right:12px;top:42px;transform:rotate(3deg)}
.phone .customer-portrait-tag:nth-child(3){left:10px;top:83px}
.phone .customer-portrait-tag:nth-child(4){right:8px;top:109px;transform:rotate(-3deg)}
.phone .customer-portrait-tag:nth-child(5){left:14px;bottom:20px;transform:rotate(3deg)}
.phone .customer-portrait-tag:nth-child(6){right:10px;bottom:12px}
.phone .customer-portrait-page{position:absolute;inset:0}
.phone .customer-portrait-stage:has(.customer-portrait-controls){height:234px}
.phone .customer-portrait-stage:has(.customer-portrait-controls)>img{bottom:28px}
.phone .customer-portrait-cloud:has(.customer-portrait-controls) .customer-portrait-page{bottom:44px}
.phone .customer-portrait-cloud[data-direction] .customer-portrait-page:not([hidden]){animation:portrait-page-in .3s ease-out both}
.phone .customer-portrait-cloud[data-direction="prev"]{--portrait-enter-x:-12px}
.phone .customer-portrait-controls{position:absolute;bottom:0;left:0;right:0;display:flex;align-items:center;justify-content:center;gap:var(--space-1);height:44px;pointer-events:auto}
.phone .customer-portrait-controls>button{display:grid;place-items:center;width:44px;height:44px;flex-shrink:0;color:var(--color-link);border-radius:var(--radius-sm)}
.phone .customer-portrait-controls>button:hover,.phone .customer-portrait-controls>button:focus-visible{background:var(--color-primary-soft)}
.phone .customer-portrait-controls>button>.ico{width:16px;height:16px}
.phone .customer-portrait-controls>span{min-width:44px;text-align:center;font-size:var(--font-size-caption);color:var(--color-text-secondary);font-variant-numeric:tabular-nums}
@keyframes portrait-page-in{from{opacity:0;transform:translateX(var(--portrait-enter-x,12px))}to{opacity:1;transform:translateX(0)}}
@media(prefers-reduced-motion:reduce){.phone .customer-portrait-page{animation:none!important}}
.phone .customer-portrait-empty{position:absolute;top:var(--space-4);left:0;right:0;text-align:center;color:#7e8ba2;font-size:var(--font-size-caption)}
.phone .customer-intent-section>h3{padding-right:90px}
.phone .customer-intent-radar{display:block;width:100%;height:auto;max-width:360px;margin:0 auto;overflow:visible}
.phone .customer-radar-grid{fill:var(--color-primary-soft);fill-opacity:.28;stroke:var(--color-border);stroke-width:1}
.phone .customer-radar-axis{stroke:var(--color-border);stroke-width:1}
.phone .customer-radar-shape{fill:var(--color-primary);fill-opacity:.16;stroke:var(--color-primary);stroke-width:2}
.phone .customer-radar-dot{fill:var(--color-surface);stroke:var(--color-primary);stroke-width:2}
.phone .customer-radar-label{font-family:var(--font-family-ui);font-size:var(--font-size-caption);fill:var(--color-text-secondary)}
.phone .customer-radar-center{fill:var(--color-surface);fill-opacity:.96;stroke:var(--color-border)}
.phone .customer-radar-score{font-family:var(--font-family-ui);font-size:var(--font-size-display-sm);font-weight:var(--font-weight-semibold);fill:var(--color-text-primary)}
.phone .customer-radar-level{font-family:var(--font-family-ui);font-size:var(--font-size-compact);fill:var(--color-text-tertiary)}
.phone .customer-intent-values{border-top:1px solid var(--color-border)}
.phone .customer-intent-values>summary{display:flex;align-items:center;justify-content:space-between;min-height:44px;font-size:var(--font-size-caption);color:var(--color-link);cursor:pointer;list-style:none}
.phone .customer-intent-values>summary::-webkit-details-marker{display:none}
.phone .customer-intent-values>summary>.ico{width:14px;height:14px}
.phone .customer-intent-values[open]>summary>.ico{transform:rotate(180deg)}
.phone .customer-intent-dimension{padding:var(--space-3) 0;border-top:1px solid var(--color-border)}
.phone .customer-intent-dimension>div{display:flex;justify-content:space-between;gap:var(--space-2);font-size:var(--font-size-caption)}
.phone .customer-intent-dimension small{margin-left:var(--space-2);font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .customer-intent-dimension b{font-weight:var(--font-weight-medium);white-space:nowrap;color:var(--color-link)}
.phone .customer-dimension-track{display:block;height:4px;margin-top:var(--space-2);border-radius:var(--radius-pill);background:var(--color-primary-soft);overflow:hidden}
.phone .customer-dimension-track>i{display:block;height:100%;border-radius:inherit;background:var(--color-primary)}
.phone .customer-intent-dimension p{margin:var(--space-2) 0 0;color:var(--color-text-tertiary);font-size:var(--font-size-caption);line-height:1.6}
.phone .customer-section-heading{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-bottom:var(--space-3)}
.phone .customer-section-heading h3{margin:0;font-size:var(--font-size-body)}
.phone .customer-note-copy{white-space:pre-wrap;overflow-wrap:anywhere;font-size:var(--font-size-body);line-height:1.7;margin:0}
.phone .customer-profile-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));margin-bottom:var(--space-3)}
/* Account details and the two mobile sign-in methods. */
.phone .account-section-heading{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);margin-bottom:var(--space-3)}
.phone .account-section-heading h2{font-size:var(--font-size-title)}
.phone .account-section-heading>.ico{color:var(--color-link)}
.phone .account-section-heading .text-btn{display:flex;align-items:center;gap:var(--space-1);min-height:44px}
.phone .account-identity{display:flex;align-items:center;gap:var(--space-4);padding:var(--space-2) 0 var(--space-4)}
.phone .account-identity .grow{min-width:0;overflow-wrap:anywhere}
.phone .account-identity h2{font-size:var(--font-size-display-sm)}
.phone .account-identity p{margin:var(--space-1) 0 0;color:var(--color-text-tertiary);font-size:var(--font-size-caption)}
.phone .account-photo{position:relative;flex-shrink:0;padding:0;background:transparent;border-radius:var(--radius-lg)}
.phone .account-photo-image>i{position:absolute;right:-3px;bottom:-3px;display:grid;place-items:center;width:26px;height:26px;border:2px solid var(--color-surface);border-radius:var(--radius-circle);background:var(--color-primary);color:var(--color-on-primary)}
.phone .account-photo-image>i .ico{width:14px;height:14px}
.phone .account-detail-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1.5fr);gap:var(--space-3);padding:var(--space-3) 0;border-top:1px solid var(--color-border);font-size:var(--font-size-body)}
.phone .account-detail-row>span{color:var(--color-text-tertiary)}
.phone .account-detail-row>strong{font-weight:var(--font-weight-regular);text-align:right;overflow-wrap:anywhere}
.phone .account-detail-stack{grid-template-columns:minmax(0,1fr)}
.phone .account-detail-stack .tag-wrap{margin:0;gap:var(--space-2)}
.phone .account-detail-stack>strong{text-align:left}
.phone .account-personal .account-detail-row{grid-template-columns:minmax(0,.7fr) minmax(0,1.5fr)}
.phone .account-personal .account-detail-row>strong{text-align:right}
.phone .account-page .list-item{gap:var(--space-2);text-align:left}
.phone .account-page .list-item .grow{min-width:0}
.phone .account-page .list-item .sub{font-size:var(--font-size-caption)}
.phone .mine-account-avatar{width:60px;height:60px;padding:0;background:transparent;flex-shrink:0;border:0}
.phone .mine-account-avatar .avatar{width:60px;height:60px;font-size:var(--font-size-display-sm)}
.phone .mine-page .profile-blue h2{overflow-wrap:anywhere}
.phone .sheet:has(.account-edit-form) .sheet-body{min-height:0;overscroll-behavior:contain;scroll-padding-block:var(--space-4)}
.phone .account-edit-form .field:first-child{margin-top:0}
.phone .account-phone-field{margin:var(--space-4) 0}
.phone .account-phone-field>span,.phone .account-password>label,.phone .field>label{display:block;margin-bottom:var(--space-2);font-weight:var(--font-weight-medium)}
.phone .account-phone-field>div{display:grid;grid-template-columns:84px minmax(0,1fr);gap:var(--space-2)}
.phone .account-phone-field :is(input,select),.phone .account-code-row input{min-width:0;width:100%;min-height:var(--control-height);padding:10px var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--color-text-primary);font:inherit;box-sizing:border-box}
.phone .account-channel-picker{display:flex;flex-wrap:wrap;gap:var(--space-2);border:0;padding:0;margin:var(--space-4) 0}
.phone .account-channel-picker legend{margin-bottom:var(--space-2);font-size:var(--font-size-body);font-weight:var(--font-weight-medium)}
.phone .account-channel-picker label{position:relative;display:flex;align-items:center;gap:var(--space-2);min-height:44px;padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-sm);font-size:var(--font-size-caption);background:var(--color-surface);box-sizing:border-box}
.phone .account-channel-picker label:has(:checked){background:var(--color-primary-soft);border-color:var(--color-link);color:var(--color-link)}
.phone .account-channel-picker input,.phone .login-options input{width:16px;height:16px;margin:0;accent-color:var(--color-primary)}
.phone .account-password>div{position:relative}
.phone .account-password input{padding-right:48px}
.phone .account-password button{position:absolute;right:0;top:0;display:grid;place-items:center;width:44px;min-height:44px;color:var(--color-text-tertiary)}
.phone .account-password button[aria-pressed="true"]{color:var(--color-link)}
.phone .account-code-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:var(--space-2)}
.phone .account-code-row button{width:108px;padding:var(--space-2) var(--space-3);font-size:var(--font-size-caption);white-space:normal}
.phone .account-code-row button:disabled{opacity:1;color:var(--color-text-tertiary);background:var(--color-surface-subtle);border-color:var(--color-border)}
.phone .account-code-hint{margin:var(--space-2) 0 0;font-size:var(--font-size-caption);color:var(--color-text-tertiary);line-height:1.6}
.phone .account-code-hint:empty{display:none}
.phone[data-screen="login"] #screen{background:var(--color-surface)}
.phone .login-page{padding:var(--space-6);padding-bottom:var(--space-8)}
.phone .login-brand{display:flex;align-items:center;gap:var(--space-2);font-size:var(--font-size-title);font-weight:var(--font-weight-semibold);margin-bottom:var(--space-8)}
.phone .login-brand .brand-mark{width:32px;height:32px;font-size:var(--font-size-display-md)}
.phone .login-intro h1{margin:0;font-size:var(--font-size-display-md);line-height:var(--line-height-title)}
.phone .login-intro p{margin:var(--space-2) 0 var(--space-6);color:var(--color-text-tertiary);font-size:var(--font-size-body)}
.phone .login-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));border-bottom:1px solid var(--color-border);margin-bottom:var(--space-5)}
.phone .login-tabs button{position:relative;min-height:48px;padding:var(--space-2) var(--space-1);font-size:var(--font-size-body);color:var(--color-text-tertiary)}
.phone .login-tabs button.active{color:var(--color-link);font-weight:var(--font-weight-semibold)}
.phone .login-tabs button.active:after{content:"";position:absolute;left:var(--space-4);right:var(--space-4);bottom:-1px;height:2px;border-radius:var(--radius-pill);background:var(--color-link)}
.phone .login-page .field{margin:0 0 var(--space-4)}
.phone .login-page .account-phone-field{margin-top:0}
.phone .login-options{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:var(--space-2);min-height:44px;font-size:var(--font-size-caption)}
.phone .login-options>label{display:flex;align-items:center;gap:var(--space-2);min-height:44px}
.phone .login-demo-box{margin:var(--space-6) 0 var(--space-2);padding:var(--space-4);border-radius:var(--radius-md);background:var(--color-primary-soft)}
.phone .login-demo-box>span{display:flex;align-items:center;gap:var(--space-2);font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);color:var(--color-link)}
.phone .login-demo-box p{margin:var(--space-2) 0;color:var(--color-text-tertiary);font-size:var(--font-size-caption);line-height:1.6}
.phone .login-demo-box .text-btn{font-size:var(--font-size-caption);min-height:36px}
@media(max-width:360px){.phone .login-page{padding:var(--space-5) var(--space-4)}.phone .account-detail-row{grid-template-columns:minmax(0,1fr)}.phone .account-detail-row>strong{text-align:left}}
.phone .customer-profile-page .info-row>span:last-child{min-width:0;overflow-wrap:anywhere;text-align:right}
.phone.dark .customer-business-card{border-color:#b5d6ff38;background:linear-gradient(120deg,#294466ad,#1c375980 65%,#20505d73);box-shadow:inset 0 1px 0 #c8e0ff24,0 6px 22px #00000018}

/* Conversation context, per-message timestamps and contextual actions. */
.phone[data-screen="chat"] #app-header:has(.chat-contact-bar){padding:0 var(--page-gutter);background:var(--color-surface);border-bottom:1px solid var(--color-border)}
.phone .chat-nav-row{gap:var(--space-2);min-height:52px}
.phone .chat-nav-row:has(+.chat-contact-bar){margin-bottom:0;border-bottom:1px solid var(--color-border)}
.phone .chat-back{flex:0 0 36px;min-width:36px;min-height:44px}
.phone .chat-active-bot{display:flex;flex-direction:column;align-items:flex-start;justify-content:center;gap:2px;flex:1;min-width:0;padding:var(--space-1) 0;color:var(--color-link)}
.phone .chat-active-bot-title{display:flex;align-items:center;gap:6px;max-width:100%;min-width:0}
.phone .chat-active-bot-title>.ico{flex:0 0 18px;width:18px;height:18px}
.phone .chat-active-bot strong,.phone .chat-active-bot>span{display:block;min-width:0;max-width:100%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .chat-active-bot strong{font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);line-height:18px;color:var(--color-text-primary)}
.phone .chat-active-bot>span{font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .chat-bot-switch{flex-shrink:0;min-height:44px;font-size:var(--font-size-caption)}
.phone .chat-contact-bar{min-height:64px;gap:var(--space-3);padding:var(--space-3) 0;border:0;border-radius:0;background:transparent;box-shadow:none}
.phone .chat-contact-bar>.avatar{width:40px;height:40px}
.phone .inbox-applied-filters{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:var(--space-1) 0;color:var(--color-link);font-size:var(--font-size-caption)}
.phone .inbox-applied-filters>.text-btn{min-height:32px;padding:0 var(--space-2);font-size:var(--font-size-caption)}
.phone .inbox-applied-filters>span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .inbox-applied-filters>.text-btn{flex-shrink:0}
.phone #inbox-results .conversation{touch-action:pan-y;user-select:none;-webkit-user-select:none;-webkit-touch-callout:none}
.phone .inbox-assignment-name{margin:0 0 var(--space-4);font-size:var(--font-size-body);color:var(--color-text-primary);overflow-wrap:anywhere}
.phone .inbox-filter-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 var(--space-3)}
.phone .inbox-filter-form .field{min-width:0;margin:0 0 var(--space-4)}
.phone .inbox-filter-form .field>input,.phone .inbox-filter-form .field>select{width:100%;min-width:0;height:44px;padding:var(--space-2) var(--space-3);font-size:var(--font-size-caption)}
.phone .inbox-filter-section{min-width:0;margin:0 0 var(--space-4);padding:0;border:0}
.phone .inbox-filter-section>legend{margin-bottom:var(--space-2);font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);color:var(--color-text-secondary)}
.phone details.inbox-filter-section{padding-top:var(--space-4);border-top:1px solid var(--color-border)}
.phone .inbox-filter-section>summary{display:flex;align-items:center;gap:var(--space-2);list-style:none;cursor:pointer;font-size:var(--font-size-body);font-weight:var(--font-weight-medium);color:var(--color-text-primary)}
.phone .inbox-filter-section>summary::-webkit-details-marker{display:none}
.phone .inbox-filter-section>summary>span:first-child{flex:1}
.phone .inbox-filter-section>summary>small{font-size:var(--font-size-compact);font-weight:var(--font-weight-regular);color:var(--color-text-tertiary)}
.phone .inbox-filter-section>summary>.ico{width:16px;height:16px;color:var(--color-text-tertiary)}
.phone .inbox-filter-section:not([open])>summary>.ico{transform:rotate(-90deg)}
.phone .inbox-filter-section[open]>summary{margin-bottom:var(--space-3)}
.phone .inbox-filter-chips{display:flex;flex-wrap:wrap;gap:var(--space-2)}
.phone .inbox-filter-chip{position:relative;display:inline-flex;align-items:center;min-width:0;max-width:100%;min-height:32px;padding:6px 10px;border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--color-text-secondary);font-size:var(--font-size-caption);line-height:1.4;cursor:pointer}
.phone .inbox-filter-chip>input{position:absolute;inset:0;width:100%;height:100%;margin:0;opacity:0;cursor:pointer}
.phone .inbox-filter-chip>span{min-width:0;overflow-wrap:anywhere;pointer-events:none}
.phone .inbox-filter-chip:has(input:checked){border-color:var(--color-primary);background:var(--color-primary-soft);color:var(--color-link)}
.phone .inbox-filter-chip:focus-within{outline:2px solid var(--color-primary);outline-offset:2px}
.phone .inbox-filter-chip[hidden],.phone [data-inbox-tag-group][hidden]{display:none!important}
.phone .inbox-filter-help{margin:0 0 var(--space-3);color:var(--color-text-tertiary);font-size:var(--font-size-caption);line-height:1.6}
.phone .inbox-filter-tag-search{margin:0 0 var(--space-3);height:40px;background:var(--color-surface-subtle)}
.phone .inbox-filter-tag-search>input{font-size:var(--font-size-caption)}
.phone .inbox-filter-tag-groups{max-height:240px;overflow:auto;overscroll-behavior:contain;padding:var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md)}
.phone [data-inbox-tag-group]{min-width:0;padding:0;margin:0 0 var(--space-4);border:0}
.phone [data-inbox-tag-group]:last-of-type{margin-bottom:0}
.phone [data-inbox-tag-group]>legend{margin-bottom:var(--space-2);font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);color:var(--color-text-secondary)}
.phone .chat-contact-identity{display:grid;grid-template-columns:fit-content(60%) repeat(2,minmax(0,1fr));gap:2px var(--space-2);align-items:center}
.phone .chat-contact-identity>div{display:contents}
.phone .chat-contact-identity strong{display:block;grid-area:1/1;max-width:100%}
.phone .chat-contact-identity>div>span{display:block;grid-area:2/1/3/-1;line-height:1.5}
.phone .chat-contact-identity>p{display:flex;align-items:center;gap:4px;grid-row:1;min-width:0;margin:0;font-size:var(--font-size-caption);line-height:1.4}
.phone .chat-contact-identity>p:first-of-type{grid-column:2}
.phone .chat-contact-identity>p:last-of-type{grid-column:3}
.phone .chat-contact-identity>p>.ico{flex:0 0 12px;width:12px;height:12px;color:var(--color-text-tertiary)}
.phone .chat-contact-identity>p>span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .wechat-chat .day-label{margin-bottom:var(--space-4)}
.phone .wechat-chat .message{margin-bottom:var(--space-5)}
.phone .wechat-chat .bubble[role="button"]{cursor:pointer;touch-action:manipulation}
.phone .wechat-chat .bubble[role="button"]:focus-visible{outline:2px solid var(--color-primary);outline-offset:3px}
.phone .wechat-chat .bubble.message-selected{box-shadow:0 0 0 2px #78a9ff8c}
.phone .message-meta{display:flex;align-items:center;justify-content:flex-start;gap:var(--space-2);min-height:18px;margin-top:var(--space-1);font-size:var(--font-size-compact);color:var(--color-text-tertiary);font-variant-numeric:tabular-nums}
.phone .message.outgoing .message-meta{justify-content:flex-end}
.phone .message-voice-tools{display:grid;place-items:center;width:28px;height:24px;color:var(--color-text-tertiary)}
.phone .message-voice-tools>.ico{width:15px;height:15px}
.phone .message-tools{position:absolute;z-index:24;display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:2px;padding:6px;border:1px solid #ffffffd9;border-radius:var(--radius-md);background:#ffffffed;backdrop-filter:blur(16px) saturate(1.2);-webkit-backdrop-filter:blur(16px) saturate(1.2);box-shadow:var(--shadow-popover)}
.phone .message-tools[hidden]{display:none}
.phone .message-tools>button{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:5px;min-height:50px;padding:6px 2px;border-radius:var(--radius-sm);color:var(--color-text-primary);font-size:var(--font-size-caption);white-space:nowrap}
.phone .message-tools>button>.ico{width:17px;height:17px;color:var(--color-link)}
.phone .message-tools>button:active,.phone .message-tools>button:focus-visible{background:var(--color-primary-soft);outline:0}
.phone .chat-quote-preview{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-3);margin-bottom:var(--space-2);border-left:3px solid var(--color-primary);border-radius:var(--radius-sm);background:var(--color-primary-soft)}
.phone .chat-quote-preview>div{flex:1;min-width:0}
.phone .chat-quote-preview strong,.phone .chat-quote-preview span{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:var(--font-size-caption)}
.phone .chat-quote-preview strong{margin-bottom:var(--space-1);font-weight:var(--font-weight-medium);color:var(--color-link)}
.phone .chat-quote-preview span{color:var(--color-text-secondary)}
.phone .chat-quote-preview>button{flex:0 0 32px;width:32px;height:32px;color:var(--color-text-tertiary)}
.phone .chat-quote-preview>button>.ico{width:15px;height:15px}
.phone .chat-quoted-message{margin-bottom:var(--space-2);padding:var(--space-2);border-left:2px solid currentColor;border-radius:var(--radius-xs);background:#ffffff24;font-size:var(--font-size-caption)}
.phone .chat-quoted-message strong,.phone .chat-quoted-message span{display:block}
.phone .chat-quoted-message strong{font-weight:var(--font-weight-medium);margin-bottom:var(--space-1)}
.phone .chat-quoted-message span{display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;opacity:.85}
.phone .chat-translation-result>span{display:block;font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .chat-translation-result>p{margin:var(--space-2) 0 var(--space-5);padding:var(--space-3);border-radius:var(--radius-sm);background:var(--color-surface-subtle);font-size:var(--font-size-body);line-height:1.6;white-space:pre-wrap;overflow-wrap:anywhere}
.phone.dark .message-tools{background:#19304bef;border-color:var(--color-border)}

/* Keep a single normal page tail; floating controls do not enlarge it. */

.phone .report-home>.report-card:last-child{margin-bottom:0}





/* Inbox: PC-aligned controls, two groupings and explicit reception / reply states. */
.phone .inbox-page .inbox-top{padding:var(--space-2) var(--page-gutter) 0}
.phone .inbox-toolbar{gap:6px}
.phone .inbox-channel-trigger{display:grid;place-items:center;flex:0 0 40px;width:40px;max-width:40px;height:40px;min-height:40px;border:1px solid var(--color-border);border-radius:var(--radius-circle);background:var(--color-surface);color:var(--color-text-secondary)}
.phone .inbox-channel-trigger>.ico{width:19px;height:19px;color:inherit}
.phone .inbox-channel-trigger.active{border-color:var(--color-primary);background:var(--color-primary-soft)}
.phone .inbox-channel-trigger .channel-logo,.phone .inbox-channel-trigger .channel-logo img{width:21px;height:21px}
.phone .inbox-toolbar .search{height:40px;min-height:40px;padding:0 var(--space-2);gap:6px}
.phone .inbox-toolbar :is(.inbox-status-filter,.inbox-batch-toggle){display:grid;place-items:center;flex:0 0 36px;width:36px;height:40px;min-height:40px;padding:0;border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--color-text-secondary)}
.phone .inbox-toolbar :is(.inbox-status-filter,.inbox-batch-toggle)>.ico{width:18px;height:18px}
.phone .inbox-toolbar :is(.inbox-status-filter,.inbox-batch-toggle).active{background:var(--color-primary-soft);color:var(--color-link)}
.phone .inbox-batch-toggle:disabled{opacity:.4}
.phone .inbox-grouping{margin-top:var(--space-1);touch-action:pan-y;user-select:none}
.phone .inbox-tabs-row{display:grid;grid-template-columns:24px minmax(0,1fr) 24px;gap:2px;margin-top:0}
.phone .inbox-group-arrow{display:grid;place-items:center;min-width:24px;min-height:46px;padding:0;background:transparent;color:var(--color-link)}
.phone .inbox-group-arrow>.ico{width:13px;height:13px}
.phone .inbox-tabs,.phone .inbox-tabs.service-tabs{flex:1;gap:0}
.phone .inbox-tabs>button{flex:1;justify-content:center;gap:4px;padding:13px 0 14px;font-size:var(--font-size-body)}
.phone .inbox-tabs>button.active:after{left:calc(50% - 11px)}
.phone .inbox-grouping.is-switching[data-direction="prev"] .inbox-tabs{animation:inbox-tabs-left .18s ease-out}
.phone .inbox-grouping.is-switching[data-direction="next"] .inbox-tabs{animation:inbox-tabs-right .18s ease-out}
@keyframes inbox-tabs-left{from{opacity:.5;transform:translateX(-16px)}to{opacity:1;transform:translateX(0)}}
@keyframes inbox-tabs-right{from{opacity:.5;transform:translateX(16px)}to{opacity:1;transform:translateX(0)}}
.phone .inbox-group-arrow:focus-visible{outline:2px solid var(--color-primary);outline-offset:-2px;border-radius:var(--radius-xs)}
.phone .inbox-tabs small{min-width:16px;height:16px;margin-top:-5px;padding:0 4px;border-radius:var(--radius-pill);background:var(--color-error);color:var(--color-on-primary);font-size:var(--font-size-compact)}
.phone .inbox-order{display:grid;place-items:center;flex:0 0 44px;width:44px;min-height:44px;padding:0;color:var(--color-text-tertiary)}
.phone .inbox-order>.ico{width:19px;height:19px}
.phone .inbox-order.ascending{color:var(--color-link)}
.phone .inbox-order.ascending>.ico{transform:rotate(180deg)}
.phone .inbox-page #inbox-results{padding:0 var(--page-gutter)}
.phone .conversation{align-items:flex-start;min-height:104px;padding:var(--space-4) 0;gap:var(--space-3)}
.phone .conversation-avatar{position:relative;flex:0 0 42px;width:42px;height:42px;margin-top:1px}
.phone .conversation-agent{position:absolute;bottom:-5px;left:50%;transform:translateX(-50%);display:flex;align-items:center;justify-content:center;gap:2px;min-width:29px;height:17px;padding:0 3px;border:1px solid var(--color-surface);border-radius:var(--radius-xs);background:var(--color-primary-soft);color:var(--color-link);font-size:var(--font-size-compact);line-height:1;white-space:nowrap}
.phone .conversation-transfer{position:absolute;top:-5px;right:-5px;display:grid;place-items:center;width:17px;height:17px;border:1px solid var(--color-surface);border-radius:var(--radius-circle);background:var(--color-warning);color:var(--color-on-primary);font-size:var(--font-size-compact);line-height:1}
.phone .conversation-heading{min-height:20px}
.phone .conversation .time{font-size:var(--font-size-compact)}
.phone .conversation-snippet{margin-top:var(--space-1);gap:var(--space-2);min-height:19px}
.phone .conversation .unread{display:grid;place-items:center;flex-shrink:0;min-width:18px;height:18px;padding:0 5px;border-radius:var(--radius-pill);background:var(--color-error);color:var(--color-on-primary);font-size:var(--font-size-compact);line-height:1}
.phone .conversation-meta{display:flex;align-items:center;gap:6px;min-height:20px;margin-top:6px}
.phone .conversation-assignee{display:flex;align-items:center;gap:4px;flex:0 1 auto;max-width:42%;min-width:0;padding:0;background:transparent;color:var(--color-text-secondary);font-size:var(--font-size-compact);line-height:1.4;white-space:nowrap}
.phone .assignee-avatar{display:grid;place-items:center;flex:0 0 18px;width:18px;height:18px;border-radius:var(--radius-circle);background:var(--color-primary-soft);color:var(--color-link);overflow:hidden}
.phone .assignee-avatar>.ico{width:12px;height:12px;stroke-width:1.6}
.phone .assignee-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .conversation-assignee.unassigned{color:var(--color-text-tertiary)}
.phone .conversation-tags{display:flex;align-items:center;gap:4px;flex:1;min-width:0;overflow:hidden}
.phone .conversation-tag{display:block;flex:0 1 auto;max-width:92px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;padding:2px 5px;border-radius:var(--radius-xs);background:var(--color-primary-soft);color:var(--color-link);font-size:var(--font-size-compact);line-height:1.4}
.phone .conversation-tag-more{flex-shrink:0;font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .conversation-pin{display:grid;place-items:center;flex:0 0 13px;color:var(--color-warning-text)}
.phone .conversation-pin>.ico{width:12px;height:12px}
.phone .conversation-reply{flex-shrink:0;padding:2px 6px;border-radius:var(--radius-xs);font-size:var(--font-size-compact);line-height:1.4;white-space:nowrap}
.phone .conversation-reply.waiting{background:var(--color-warning-soft);color:var(--color-warning-text)}
.phone .conversation-reply.failed{background:var(--color-error-soft);color:var(--color-error-text)}
.phone .conversation-reply.resolved{background:var(--color-surface-subtle);color:var(--color-text-tertiary)}
.phone .conversation-check{display:grid;place-items:center;flex:0 0 18px;width:18px;height:18px;border:1px solid var(--color-border);border-radius:var(--radius-xs);background:var(--color-surface)}
.phone .conversation-check>.ico{width:13px;height:13px}
.phone .conversation.batch-selectable{align-items:flex-start;gap:9px}
.phone .conversation.batch-selectable>.conversation-check{margin-top:12px}
.phone .conversation.is-selected{background:linear-gradient(90deg,var(--color-primary-soft),var(--color-surface))}
.phone .conversation.is-selected .conversation-check,.phone .inbox-select-all[aria-checked="true"] .conversation-check,.phone .inbox-select-all[aria-checked="mixed"] .conversation-check{border-color:var(--color-primary);background:var(--color-primary);color:var(--color-on-primary)}
.phone .inbox-select-all[aria-checked="mixed"] .conversation-check:after{content:"";width:9px;height:2px;background:currentColor}
.phone[data-screen="inbox"]:has(.inbox-batch-dock) #tabbar{order:1}
.phone .inbox-batch-dock{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2);padding:10px var(--page-gutter);border-top:1px solid var(--color-border);background:var(--color-surface)}
.phone .inbox-batch-selection{display:flex;align-items:center;gap:var(--space-2);flex:1;min-width:max-content}
.phone .inbox-batch-actions{display:flex;align-items:center;flex:1 1 200px;gap:var(--space-3);margin-left:auto}
.phone .inbox-select-all{display:flex;align-items:center;gap:6px;min-height:44px;padding:0;font-size:var(--font-size-caption);white-space:nowrap}
.phone .inbox-selected-count{flex:1;min-width:0;font-size:var(--font-size-caption);white-space:nowrap;color:var(--color-text-secondary)}
.phone .inbox-selected-count b{color:var(--color-link);font-weight:var(--font-weight-semibold)}
.phone .inbox-batch-actions>:is(.primary,.secondary){flex:1;min-width:88px;min-height:44px;padding:0 var(--space-3);font-size:var(--font-size-body);white-space:nowrap}
.phone .inbox-batch-actions>.secondary{border-color:var(--color-link);background:var(--color-primary-soft);color:var(--color-link)}
.phone .inbox-batch-actions>button:disabled{opacity:.4}
.phone .inbox-assign-summary{margin-bottom:var(--space-4);padding:var(--space-3);border-radius:var(--radius-sm);background:var(--color-primary-soft)}
.phone .inbox-assign-summary strong{font-size:var(--font-size-body);font-weight:var(--font-weight-medium)}
.phone .inbox-assign-summary p{margin:var(--space-2) 0 0;color:var(--color-text-secondary);font-size:var(--font-size-caption);overflow-wrap:anywhere}
@media(max-width:360px){.phone .inbox-tabs>button{font-size:var(--font-size-caption)}.phone .conversation-tag{max-width:70px}.phone .conversation.batch-selectable .conversation-tag{max-width:60px}.phone .conversation-snippet{gap:5px}}

.phone .conversation:focus-visible{outline:2px solid var(--color-primary);outline-offset:-2px;border-radius:var(--radius-sm)}

/* Customer detail subdrawers retain the editor and its unsaved fields beneath. */
.phone :is(.customer-portrait-manage,.customer-intent-help){position:absolute;top:var(--space-2);right:var(--space-3);display:flex;align-items:center;gap:var(--space-1);min-height:40px;padding:var(--space-1) var(--space-2);border-radius:var(--radius-sm);color:var(--color-link);font-size:var(--font-size-caption)}
.phone :is(.customer-portrait-manage,.customer-intent-help)>.ico{width:14px;height:14px}
.phone :is(.customer-portrait-manage,.customer-intent-help):active{background:var(--color-primary-soft)}
.phone .customer-subdrawer-layer{position:absolute;inset:34px 0 0;z-index:44}
.phone .customer-subdrawer-mask{position:absolute;inset:0;background:#142d4f3d;backdrop-filter:blur(3px);-webkit-backdrop-filter:blur(3px)}
.phone .customer-subdrawer{position:absolute;left:0;right:0;bottom:0;max-height:calc(100% - 20px);display:flex;flex-direction:column;overflow:hidden;border:1px solid #ffffff9c;border-bottom:0;border-radius:var(--radius-xl) var(--radius-xl) 0 0;background:var(--color-surface);box-shadow:0 -12px 48px #142d4f26}
.phone .customer-subdrawer-handle{flex-shrink:0;align-self:center;width:32px;height:4px;margin:10px 0 4px;border-radius:var(--radius-pill);background:var(--color-border)}
.phone .customer-subdrawer-header{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);flex-shrink:0;padding:0 var(--space-4) var(--space-2)}
.phone .customer-subdrawer-header h2{margin:0;font-size:var(--font-size-title);font-weight:var(--font-weight-semibold)}
.phone .customer-subdrawer-header button{display:grid;place-items:center;width:40px;height:40px;margin-right:-8px;border-radius:var(--radius-circle);color:var(--color-text-tertiary)}
.phone .customer-subdrawer-header button>.ico{width:18px;height:18px}
.phone .customer-subdrawer-body{min-height:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:none}
.phone .customer-subdrawer-footer{display:flex;gap:var(--space-3);flex-shrink:0;padding:var(--space-3) var(--space-4) var(--space-6);border-top:1px solid var(--color-border);background:var(--color-surface)}
.phone .customer-subdrawer-footer>button{flex:1;min-height:44px}
.phone .customer-tags-drawer{height:min(650px,94%)}
.phone .customer-tags-drawer .customer-subdrawer-body{display:flex;flex:1;overflow:hidden}
.phone #customer-tag-picker{display:flex;flex-direction:column;flex:1;min-width:0;min-height:0}
.phone .customer-tag-search{display:flex;align-items:center;gap:var(--space-2);flex-shrink:0;height:44px;margin:0 var(--space-4) var(--space-3);padding:0 var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface-subtle)}
.phone .customer-tag-search>.ico{width:16px;height:16px;flex-shrink:0;color:var(--color-text-tertiary)}
.phone .customer-tag-search input{border:0;outline:0;width:100%;min-width:0;background:transparent;font-size:var(--font-size-caption);color:var(--color-text-primary)}
.phone .customer-tag-search:focus-within{border-color:var(--color-primary);box-shadow:var(--shadow-focus)}
.phone .customer-tag-selection-meta{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);flex-shrink:0;margin:0 var(--space-4);padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm) var(--radius-sm) 0 0;background:var(--color-primary-soft);color:var(--color-link);font-size:var(--font-size-compact)}
.phone .customer-tag-selection-meta b{font-size:var(--font-size-caption);font-weight:var(--font-weight-semibold)}
.phone .customer-tag-picker-body{display:grid;grid-template-columns:108px minmax(0,1fr);flex:1;min-height:0;margin:0 var(--space-4);border:1px solid var(--color-border);border-radius:0 0 var(--radius-sm) var(--radius-sm);overflow:hidden}
.phone #customer-tag-groups{overflow-y:auto;overscroll-behavior:contain;scrollbar-width:none;padding:var(--space-1);background:var(--color-surface-subtle);border-right:1px solid var(--color-border)}
.phone #customer-tag-groups>button{display:flex;align-items:center;justify-content:space-between;gap:var(--space-1);min-height:58px;width:100%;padding:var(--space-2);border-radius:var(--radius-sm);text-align:left;color:var(--color-text-secondary);font-size:var(--font-size-caption)}
.phone #customer-tag-groups>button>span{min-width:0;font-weight:var(--font-weight-medium);overflow-wrap:anywhere}
.phone #customer-tag-groups small{display:block;white-space:nowrap;margin-top:var(--space-1);font-size:var(--font-size-compact);font-weight:var(--font-weight-regular);color:var(--color-text-tertiary)}
.phone #customer-tag-groups b{flex-shrink:0;font-size:var(--font-size-compact);font-weight:var(--font-weight-regular)}
.phone #customer-tag-groups>button.active{color:var(--color-link);background:var(--color-primary-soft)}
.phone #customer-tag-options{min-width:0;overflow-y:auto;overscroll-behavior:contain;scrollbar-width:none;padding:var(--space-3)}
.phone .customer-tag-options-heading{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2)}
.phone .customer-tag-options-heading h3{font-size:var(--font-size-caption);font-weight:var(--font-weight-semibold);margin:0}
.phone .customer-tag-options-heading>span{font-size:var(--font-size-compact);color:var(--color-link);white-space:nowrap}
.phone .customer-tag-group-description{margin:var(--space-2) 0 var(--space-3);font-size:var(--font-size-compact);line-height:1.6;color:var(--color-text-tertiary)}
.phone .customer-tag-option-list{display:grid;gap:var(--space-2)}
.phone .customer-tag-option-list>button{display:flex;align-items:flex-start;gap:var(--space-2);width:100%;min-height:66px;padding:var(--space-3) var(--space-2);text-align:left;border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--color-text-primary)}
.phone .customer-tag-option-list>button.selected{border-color:var(--color-chart-secondary);background:var(--color-primary-soft)}
.phone .customer-tag-check{display:grid;place-items:center;flex:0 0 16px;height:16px;margin-top:1px;border:1px solid var(--color-text-disabled);border-radius:var(--radius-xs);background:var(--color-surface)}
.phone .customer-tag-check.single{border-radius:var(--radius-circle)}
.phone .customer-tag-check>.ico{width:12px;height:12px}
.phone .selected>.customer-tag-check{background:var(--color-primary);border-color:var(--color-primary);color:var(--color-on-primary)}
.phone .customer-tag-option-copy{display:flex;flex-direction:column;align-items:flex-start;min-width:0;gap:var(--space-1);overflow-wrap:anywhere}
.phone .customer-tag-option-copy strong{font-size:var(--font-size-caption);font-weight:var(--font-weight-medium)}
.phone .customer-tag-option-copy small{font-size:var(--font-size-compact);line-height:1.6;color:var(--color-text-tertiary)}
.phone .customer-tag-option-copy em{font-size:var(--font-size-compact);font-style:normal;color:var(--color-link)}
.phone .customer-tag-clear{min-height:40px;margin-top:var(--space-2);font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .customer-tag-empty{display:flex;flex-direction:column;align-items:center;justify-content:center;min-height:180px;text-align:center;color:var(--color-text-tertiary);font-size:var(--font-size-caption)}
.phone .customer-tag-empty>.ico{width:24px;height:24px;color:var(--color-text-disabled)}
.phone #customer-tag-error:not(:empty){margin:var(--space-2) var(--space-4);font-size:var(--font-size-caption)}
.phone .customer-score-drawer .customer-subdrawer-body{padding:0 var(--space-4) var(--space-4)}
.phone .customer-score-intro{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3);border-radius:var(--radius-md);background:var(--color-primary-soft);font-size:var(--font-size-caption)}
.phone .customer-score-intro>.ico{flex:0 0 24px;width:24px;height:24px;color:var(--color-link)}
.phone .customer-score-intro strong{font-weight:var(--font-weight-semibold)}
.phone .customer-score-intro p{margin:var(--space-1) 0 0;color:var(--color-text-tertiary);font-size:var(--font-size-compact)}
.phone .customer-score-weights{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-2);margin:var(--space-3) 0 var(--space-4)}
.phone .customer-score-weights>div{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);min-height:40px;padding:var(--space-2) var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-sm);font-size:var(--font-size-caption)}
.phone .customer-score-weights>div:last-child{grid-column:1/-1}
.phone .customer-score-weights b{font-size:var(--font-size-title);font-weight:var(--font-weight-semibold);color:var(--color-link)}
.phone .customer-score-weights b>small{font-size:var(--font-size-compact);font-weight:var(--font-weight-regular);margin-left:1px}
.phone .customer-score-rules section+section{margin-top:var(--space-4)}
.phone .customer-score-rules h3{margin:0 0 var(--space-1);font-size:var(--font-size-caption);font-weight:var(--font-weight-semibold)}
.phone .customer-score-rules p{font-size:var(--font-size-caption);line-height:1.8;color:var(--color-text-secondary);margin:0}
.phone .customer-score-rules .customer-score-note{margin-top:var(--space-4);padding:var(--space-3);border-radius:var(--radius-sm);background:var(--color-surface-subtle);color:var(--color-text-tertiary)}
.phone.dark .customer-subdrawer{border-color:var(--color-border)}
@media(max-width:360px){.phone #customer-tag-options{padding:var(--space-2)}.phone .customer-tag-option-list>button{padding:var(--space-2) var(--space-1)}.phone .customer-tag-group-description{line-height:1.5}}


/* Reply identity stays above the bubble; receipt and time share its lower edge. */
.phone .wechat-chat .message-content{display:flex;flex-direction:column;align-items:flex-start}
.phone .wechat-chat .message.outgoing .message-content{align-items:flex-end}
.phone .wechat-chat .bubble{max-width:100%}
.phone .wechat-chat .message-sender{display:flex;align-items:center;justify-content:flex-end;gap:6px;max-width:100%;min-width:0;margin-bottom:6px;font-size:var(--font-size-caption);color:var(--color-text-secondary)}
.phone .message-sender-avatar{display:grid;place-items:center;flex:0 0 22px;width:22px;height:22px;overflow:hidden;border:1px solid var(--color-border);border-radius:var(--radius-circle);background:var(--color-primary-soft);color:var(--color-link);font-size:var(--font-size-caption);font-weight:var(--font-weight-semibold)}
.phone .message-sender-avatar>img{width:100%;height:100%;object-fit:cover}
.phone .message-sender-avatar>.ico{width:14px;height:14px}
.phone .message-sender-name{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .message-sender>small{flex-shrink:0;padding:0 var(--space-1);border-radius:var(--radius-xs);background:var(--color-primary-soft);color:var(--color-link);font-size:var(--font-size-compact);line-height:1.5}
.phone .chat-delivery{display:inline-flex;align-items:center;gap:3px;white-space:nowrap;color:var(--color-text-tertiary)}
.phone .chat-delivery>.ico{width:14px;height:14px;stroke-width:1.8}
.phone .chat-delivery.delivered>.ico{color:var(--color-link)}
.phone .wechat-chat .message-state{display:flex;align-items:center;justify-content:flex-end;gap:var(--space-1);margin-top:var(--space-1);color:var(--color-error-text);font-size:var(--font-size-caption)}
.phone .wechat-chat .message-state>.ico{width:14px;height:14px;flex-shrink:0}
.phone .wechat-chat .message-state button{color:var(--color-error-text)}

/* Customer list: identity, contact details and follow-up context in one card. */
.phone .customers-page{padding-top:var(--space-3)}
.phone .customers-page>.search-row{gap:var(--space-2);align-items:center;margin-bottom:var(--space-3)}
.phone .customers-page>.search-row .search{margin:0;min-width:0;height:44px;border-color:var(--color-border);border-radius:var(--radius-md);background:var(--color-surface)}
.phone .customers-page>.search-row .search input{font-size:var(--font-size-caption)}
.phone .customers-page>.search-row .filter-btn{position:relative;width:44px;height:44px;flex-shrink:0;background:var(--color-surface);border-color:var(--color-border);border-radius:var(--radius-md);color:var(--color-text-secondary)}
.phone .customers-page>.search-row .filter-btn.active{background:var(--color-primary-soft);border-color:var(--color-primary);color:var(--color-link)}
.phone .customer-filter-dot{position:absolute;top:6px;right:6px;width:5px;height:5px;border-radius:50%;background:var(--color-primary)}
.phone .customer-filter-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 var(--space-3)}
.phone .customer-filter-form .field{min-width:0;margin:0 0 var(--space-4)}
.phone .customer-filter-form .field>input,.phone .customer-filter-form .field>select{width:100%;min-width:0;height:44px;padding:var(--space-2) var(--space-3);font-size:var(--font-size-caption)}
.phone .customer-date-range{min-width:0;border:0;padding:0;margin:0}
.phone .customer-date-range>legend{margin-bottom:var(--space-2);font-size:var(--font-size-caption);color:var(--color-text-secondary)}
.phone .customer-date-range .field>span{font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .customer-filter-scope{margin:0;font-size:var(--font-size-compact)}
.phone .customers-page>.result-caption{min-height:44px;padding:var(--space-3) 2px;gap:var(--space-2)}
.phone .customers-page>.result-caption>span{display:flex;align-items:center;gap:var(--space-2);min-width:0}
.phone .customers-page>.result-caption b{font-size:var(--font-size-caption);color:var(--color-text-secondary);font-weight:var(--font-weight-medium)}
.phone .customers-page>.result-caption small{font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .customers-page>.result-caption>.text-btn{display:flex;align-items:center;gap:var(--space-1);font-size:var(--font-size-caption);color:var(--color-link);white-space:nowrap}
.phone .customers-page>.result-caption>.text-btn>.ico{width:14px;height:14px}
.phone .customers-page .customer-card.polished-customer{position:relative;display:block;width:100%;margin-bottom:var(--space-3);padding:var(--space-4);border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface);box-shadow:0 5px 18px #142d4f05;overflow:hidden}
.phone .customers-page .customer-identity{gap:var(--space-3);align-items:center}
.phone .customers-page .customer-identity>.avatar{flex:0 0 44px;width:44px;height:44px;border-radius:var(--radius-md);box-shadow:0 3px 8px #142d4f0a}
.phone .customers-page .customer-identity>.grow{min-width:0}
.phone .customers-page .customer-identity h3{margin:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:var(--font-size-body);font-weight:var(--font-weight-semibold);color:var(--color-text-primary);line-height:1.5}
.phone .customers-page .customer-origin{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2);margin:var(--space-1) 0 0!important;font-size:var(--font-size-compact);line-height:1.5}
.phone .customers-page .customer-origin>span{display:inline-flex;align-items:center;gap:var(--space-1);max-width:100%;margin:0;color:var(--color-text-tertiary)}
.phone .customers-page .customer-card-channel>.channel-logo{width:12px;height:12px;border:0;border-radius:0;background:transparent}
.phone .customers-page .customer-card-channel>.channel-logo>img{width:12px;height:12px}
.phone .customers-page .customer-card-owner{white-space:nowrap}
.phone .customers-page .intent-score{width:50px;height:50px;border-radius:var(--radius-circle);background:conic-gradient(var(--color-chart-secondary) calc(var(--score)*1%),var(--color-primary-soft) 0)}
.phone .customers-page .intent-score.high{background:conic-gradient(var(--color-primary) calc(var(--score)*1%),var(--color-primary-soft) 0)}
.phone .customers-page .intent-score::before{inset:3px;background:var(--color-surface)}
.phone .customers-page .intent-score b{font-size:var(--font-size-display-sm);font-weight:var(--font-weight-semibold);color:var(--color-text-primary);line-height:1.1}
.phone .customers-page .intent-score small{margin-top:2px;font-size:var(--font-size-compact);line-height:1.4;color:var(--color-text-tertiary)}
.phone .customers-page .intent-score.high small{color:var(--color-link)}
.phone .customers-page .intent-score.unassessed{background:var(--color-border)}
.phone .customers-page .intent-score.unassessed b{color:var(--color-text-tertiary)}
.phone .customer-card-contacts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--space-1) var(--space-3);margin-top:var(--space-3)}
.phone .customer-card-contacts.has-details{grid-template-columns:repeat(2,minmax(0,1fr));padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm);background:var(--color-surface-subtle)}
.phone .customer-card-contacts.has-details>.customer-card-contact:last-child{grid-column:1/-1}
.phone .customer-card-contact{display:flex;align-items:center;gap:var(--space-1);min-width:0;font-size:var(--font-size-caption);line-height:1.5}
.phone .customer-card-contact>.ico{flex:0 0 14px;width:14px;height:14px;color:var(--color-text-tertiary);stroke-width:1.6}
.phone .customer-card-value{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--color-text-secondary)}
.phone .customer-card-value.is-empty{color:var(--color-text-disabled)}
.phone .customers-page .customer-card-bottom{gap:var(--space-2);margin-top:var(--space-2);padding-top:var(--space-2);border-color:var(--color-border);min-height:29px}
.phone .customers-page .customer-card-bottom>.tag-wrap{min-width:0;flex:1;flex-wrap:nowrap;overflow:hidden;gap:var(--space-1)}
.phone .customers-page .customer-card-bottom .pill{min-width:0;max-width:100px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:var(--font-size-compact)}
.phone .customers-page .customer-card-bottom>span{display:flex;align-items:center;gap:2px;flex-shrink:0;color:var(--color-link);font-size:var(--font-size-compact);font-weight:var(--font-weight-medium)}
.phone .customers-page .customer-card-bottom>span>.ico{width:12px;height:12px}
.phone .customers-page .polished-customer:focus-visible{outline:2px solid var(--color-primary);outline-offset:2px}
@media(max-width:360px){.phone .customers-page .customer-identity{gap:var(--space-2)}.phone .customers-page .customer-card.polished-customer{padding:var(--space-3)}.phone .customers-page .intent-score{width:46px;height:46px}.phone .customers-page .customer-origin{column-gap:var(--space-1)}}

.phone .list-result-count{display:flex;align-items:center;justify-content:flex-start;gap:4px;min-height:20px;margin:10px 0;text-align:left;color:var(--color-text-secondary);font-size:var(--font-size-caption);line-height:var(--line-height-body)}
.phone .list-result-count b{color:var(--color-link);font-weight:var(--font-weight-semibold);font-variant-numeric:tabular-nums}
.phone .inbox-results-toolbar{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding:0 var(--page-gutter)}
.phone .inbox-results-toolbar>.list-result-count{margin:0}
.phone .marketing-page>.segments{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:3px;margin-top:0;overflow:visible}
.phone .marketing-page>.segments>button{min-width:0;min-height:36px;padding:8px 4px;text-align:center;white-space:normal;overflow-wrap:anywhere}

/* Keep bot configuration steps visible within the phone's form scroller. */
/* Reserve room for two-line step labels when focusing form fields. */
.phone[data-screen="bot"] #screen{scroll-padding-top:112px}
.phone[data-screen="bot"] #screen>.page{padding-top:0}
.phone[data-screen="bot"] .stepper{position:sticky;top:0;z-index:3;margin:0 calc(-1 * var(--page-gutter)) var(--space-5);padding:var(--space-4) var(--page-gutter) var(--space-3);background:var(--color-background);border-bottom:1px solid var(--color-border)}
.phone[data-screen="bot"] .stepper .step{min-width:0;padding:0;grid-template-rows:27px auto;align-content:start}
.phone[data-screen="bot"] .step.active b{background:var(--color-primary);color:var(--color-on-primary)}
.phone[data-screen="bot"] .step.done b{background:var(--color-primary-soft);color:var(--color-link)}

/* Industry template entry on the bot list. */
.phone .expert-entry{display:block;width:100%;padding:var(--space-4);text-align:left;border:1px solid color-mix(in srgb,var(--color-link) 22%,var(--color-border));border-radius:var(--radius-lg);background:radial-gradient(ellipse at 100% 0,color-mix(in srgb,var(--color-link) 12%,transparent),transparent 70%),linear-gradient(120deg,var(--color-primary-soft),var(--color-surface));box-shadow:var(--shadow-card)}
.phone .expert-entry-top{display:grid;grid-template-columns:minmax(0,1fr) 88px;align-items:center;gap:var(--space-3)}
.phone .expert-entry-copy{min-width:0}
.phone .expert-entry-copy h3{margin:0;font-size:var(--font-size-title);font-weight:var(--font-weight-semibold);line-height:var(--line-height-title);color:var(--color-text-primary)}
.phone .expert-entry-copy p{margin:6px 0 0;font-size:var(--font-size-caption);line-height:1.6;color:var(--color-text-secondary)}
.phone .expert-entry-portraits{position:relative;display:flex;align-items:center;padding:10px 0;isolation:isolate}
.phone .expert-entry-portraits img{flex:0 0 38px;width:38px;height:38px;object-fit:cover;border:2px solid var(--color-surface);border-radius:var(--radius-circle);box-shadow:0 3px 8px color-mix(in srgb,var(--color-nav) 12%,transparent)}
.phone .expert-entry-portraits img+img{margin-left:-13px}
.phone .expert-entry-portraits img:nth-child(2){transform:translateY(-7px)}
.phone .expert-entry-spark{position:absolute;top:-6px;right:0;color:var(--color-link)}
.phone .expert-entry-spark>.ico{width:17px;height:17px}
.phone .expert-entry-bottom{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-top:var(--space-3);padding-top:var(--space-3);border-top:1px solid color-mix(in srgb,var(--color-link) 12%,transparent)}
.phone .expert-entry-count{min-width:0;font-size:var(--font-size-caption);color:var(--color-text-secondary)}
.phone .expert-entry-cta{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-1);flex-shrink:0;min-height:32px;padding:6px var(--space-3);border-radius:var(--radius-pill);background:var(--color-primary);color:var(--color-on-primary);font-size:var(--font-size-caption);font-weight:var(--font-weight-medium)}
.phone .expert-entry-cta>.ico{width:14px;height:14px}
.phone .expert-entry:focus-visible{outline:2px solid var(--color-link);outline-offset:3px}
.phone .expert-entry:active{box-shadow:none;border-color:var(--color-link)}
.phone .industry-kb-entry{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-4);margin-bottom:var(--space-4);text-align:left;border-color:color-mix(in srgb,var(--color-primary) 20%,var(--color-border));background:linear-gradient(120deg,var(--color-primary-soft),var(--color-surface));color:var(--color-text-primary)}
.phone .industry-kb-entry-icon{display:grid;place-items:center;flex:0 0 44px;height:44px;border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-link)}
.phone .industry-kb-entry-icon>.ico{width:24px;height:24px}
.phone .industry-kb-entry-copy{flex:1;min-width:0}
.phone .industry-kb-entry-copy h3{font-size:var(--font-size-body);margin:0 0 var(--space-1);color:var(--color-text-primary)}
.phone .industry-kb-entry-copy p{margin:0;font-size:var(--font-size-caption);line-height:1.6;color:var(--color-text-secondary)}
.phone .industry-kb-entry>.ico{flex-shrink:0;width:16px;color:var(--color-link)}
.phone .industry-kb-toolbar{display:grid;grid-template-columns:minmax(0,1fr) 112px;gap:var(--space-2);align-items:end;margin-bottom:var(--space-4)}
.phone .industry-kb-toolbar>.search,.phone .industry-kb-toolbar>.field{min-width:0;margin:0}
.phone .industry-kb-toolbar>.search,.phone .industry-kb-toolbar select{height:44px}
.phone .industry-kb-toolbar select{min-width:0;padding-left:var(--space-2);font-size:var(--font-size-caption)}
.phone .industry-kb-toolbar .field>span{position:absolute;clip-path:inset(50%);height:1px;width:1px;overflow:hidden;white-space:nowrap}
.phone :is(.industry-kb-card,.industry-kb-summary){padding:var(--space-4);border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface);color:var(--color-text-primary);box-shadow:var(--shadow-card);text-align:left}
.phone .industry-kb-card{display:block;margin-bottom:var(--space-3)}
.phone .industry-kb-card-head{display:flex;align-items:center;gap:var(--space-3)}
.phone .industry-kb-portrait{flex:0 0 48px;width:48px;height:48px;border-radius:var(--radius-md);object-fit:cover;border:2px solid var(--color-surface);box-shadow:var(--shadow-card)}
.phone .industry-kb-identity{flex:1;min-width:0}
.phone .industry-kb-identity h3{margin:0;font-size:var(--font-size-body);line-height:1.6;overflow-wrap:anywhere}
.phone .industry-kb-identity p{display:inline-block;margin:var(--space-1) 0 0;padding:2px var(--space-2);border-radius:var(--radius-pill);background:var(--color-primary-soft);color:var(--color-link);font-size:var(--font-size-compact);line-height:1.6}
.phone .industry-kb-card-head>.ico{width:16px;flex-shrink:0;color:var(--color-text-tertiary)}
.phone .industry-kb-description{margin:var(--space-3) 0;font-size:var(--font-size-caption);line-height:1.8;color:var(--color-text-secondary);overflow-wrap:anywhere}
.phone .industry-kb-card-foot{padding-top:var(--space-3);border-top:1px solid var(--color-border)}
.phone .industry-kb-tags{display:flex;flex-wrap:wrap;gap:var(--space-2)}
.phone .industry-kb-tags>span{padding:4px var(--space-2);border-radius:var(--radius-sm);background:var(--color-primary-soft);color:var(--color-link);font-size:var(--font-size-compact);line-height:1.6;overflow-wrap:anywhere}
.phone .industry-kb-categories{display:flex;gap:var(--space-2);overflow-x:auto;overscroll-behavior-x:contain;margin:var(--space-4) 0}
.phone .industry-kb-categories>.chip{flex-shrink:0;min-height:44px;display:inline-flex;align-items:center;gap:var(--space-2)}
.phone .industry-kb-categories>.chip.active{background:var(--color-primary-soft);border-color:var(--color-primary);color:var(--color-link)}
.phone .industry-kb-document{padding:var(--space-4);text-align:left;color:var(--color-text-primary)}
.phone .industry-kb-document-icon{display:grid;place-items:center;flex:0 0 40px;height:44px;border-radius:var(--radius-sm);background:var(--color-primary-soft);color:var(--color-link)}
.phone .industry-kb-document h3{font-size:var(--font-size-body);line-height:1.6;overflow-wrap:anywhere}
.phone .industry-kb-document-head{display:flex;align-items:center;gap:var(--space-3)}
.phone .industry-kb-document-head>.grow{min-width:0}
.phone .industry-kb-document-head p{margin:var(--space-1) 0 0;color:var(--color-text-tertiary);font-size:var(--font-size-compact)}
.phone .industry-kb-document-head>.ico{flex-shrink:0;width:16px;color:var(--color-text-tertiary)}
.phone .industry-kb-document-foot{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);padding-top:var(--space-3);border-top:1px solid var(--color-border);font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .industry-kb-readonly-note{display:flex;align-items:flex-start;gap:var(--space-2);margin:var(--space-3) 0 0;padding-top:var(--space-3);border-top:1px solid var(--color-border);font-size:var(--font-size-compact);line-height:1.7;color:var(--color-text-tertiary)}
.phone .industry-kb-readonly-note>.ico{flex-shrink:0;width:14px;height:14px;margin-top:3px}
.phone .industry-kb-results-heading>.text-btn{min-height:40px}
.phone .industry-kb-results-heading>.text-btn[hidden]{display:none}
.phone .industry-kb-document-preview{font-size:var(--font-size-caption);line-height:1.8;overflow-wrap:anywhere}
.phone .industry-kb-preview-note{padding:var(--space-3);border-radius:var(--radius-md);background:var(--color-primary-soft);color:var(--color-link);margin-bottom:var(--space-4)}
.phone .industry-kb-document-summary{margin:var(--space-4) 0;color:var(--color-text-secondary)}
.phone .industry-kb-fragment{padding:var(--space-4) 0;border-top:1px solid var(--color-border)}
.phone .industry-kb-fragment h4{margin:0 0 var(--space-2);font-size:var(--font-size-body);color:var(--color-text-primary);line-height:1.7}
.phone .industry-kb-fragment p{margin:0;color:var(--color-text-secondary);white-space:pre-wrap}
.phone .knowledge-main-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:0;position:sticky;top:0;z-index:12;margin:calc(-1 * var(--space-4)) calc(-1 * var(--space-4)) var(--space-4);padding:0 var(--space-4);background:var(--color-background);border-bottom:1px solid var(--color-border)}
.phone .knowledge-main-tabs>button{position:relative;min-width:0;min-height:48px;padding:var(--space-3) var(--space-2);color:var(--color-text-secondary);font-size:var(--font-size-body);line-height:1.5}
.phone .knowledge-main-tabs>button.active{color:var(--color-link);font-weight:var(--font-weight-semibold)}
.phone .knowledge-main-tabs>button.active:after{content:"";position:absolute;bottom:0;left:calc(50% - 12px);width:24px;height:3px;border-radius:var(--radius-pill);background:var(--color-primary)}
.phone .knowledge-toolbar{display:flex;align-items:center;gap:var(--space-2);margin-bottom:var(--space-3)}
.phone .knowledge-toolbar>.search,.phone .knowledge-search{flex:1;min-width:0;margin:0}
.phone .knowledge-toolbar-button{display:inline-flex;align-items:center;justify-content:center;gap:var(--space-1);min-width:44px;min-height:44px;flex-shrink:0;padding:var(--space-2);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text-secondary);font-size:var(--font-size-caption)}
.phone .knowledge-toolbar-button.active{border-color:var(--color-primary);background:var(--color-primary-soft);color:var(--color-link)}
.phone .knowledge-toolbar-button>.ico{width:18px;height:18px}
.phone .knowledge-document-summary{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin:var(--space-4) 0 var(--space-3)}
.phone .knowledge-document-summary .list-result-count{margin:0}
.phone .knowledge-document-views{display:flex;align-items:center;padding:3px;border-radius:var(--radius-md);background:var(--color-primary-soft)}
.phone .knowledge-document-views>button{min-height:36px;min-width:44px;padding:var(--space-2);border-radius:var(--radius-sm);font-size:var(--font-size-caption);color:var(--color-text-secondary)}
.phone .knowledge-document-views>button.active{background:var(--color-surface);color:var(--color-link);box-shadow:var(--shadow-card)}
.phone .knowledge-document-views>.icon-btn{background:transparent;color:var(--color-text-secondary);border:0}
.phone .knowledge-document-views>.icon-btn.active{background:var(--color-surface);color:var(--color-link)}
.phone .knowledge-document-grid{display:grid;grid-template-columns:minmax(0,1fr);gap:var(--space-3)}
.phone .knowledge-document-card{display:grid;grid-template-columns:42px minmax(0,1fr) 14px;align-items:start;gap:var(--space-3);width:100%;min-width:0;margin:0;padding:var(--space-4);text-align:left;border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface);box-shadow:var(--shadow-card);color:var(--color-text-primary)}
.phone .knowledge-document-card>.ico{width:14px;height:14px;margin-top:var(--space-2);color:var(--color-text-tertiary)}
.phone .knowledge-document-body{min-width:0}
.phone .knowledge-file-icon small{font-size:var(--font-size-compact);font-weight:var(--font-weight-medium);line-height:1.2}
.phone .knowledge-file-icon.knowledge-file-pdf{background:var(--color-error-soft);color:var(--color-error-text)}
.phone .knowledge-file-icon.knowledge-file-excel{background:var(--color-success-soft);color:var(--color-success-text)}
.phone .knowledge-category-trigger{display:flex;align-items:center;gap:var(--space-2);flex:0 0 108px;min-width:0;min-height:44px;max-width:38%;padding:var(--space-2) 10px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text-secondary);font-size:var(--font-size-caption);text-align:left}
.phone .knowledge-category-trigger>span{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .knowledge-category-trigger>.ico{flex-shrink:0;width:16px;height:16px}
.phone .knowledge-document-description{margin:var(--space-2) 0;font-size:var(--font-size-caption);line-height:1.8;color:var(--color-text-secondary);overflow-wrap:anywhere}
.phone .knowledge-document-card .grow{min-width:0}
.phone .knowledge-document-card h3{font-size:var(--font-size-body);line-height:1.7;overflow-wrap:anywhere}
.phone .knowledge-file-icon{display:grid;place-items:center;flex:0 0 42px;width:42px;height:48px;border-radius:var(--radius-md);background:var(--color-primary-soft);color:var(--color-link)}
.phone .knowledge-file-icon>.ico{width:22px;height:22px}
.phone .knowledge-document-meta{display:flex;flex-wrap:wrap;gap:var(--space-2);margin-top:var(--space-1);font-size:var(--font-size-compact);color:var(--color-text-tertiary);line-height:1.7;overflow-wrap:anywhere}
.phone .knowledge-document-card>p{margin:var(--space-3) 0;font-size:var(--font-size-caption);line-height:1.8;color:var(--color-text-secondary);overflow-wrap:anywhere}
.phone .knowledge-document-footer{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);margin-top:var(--space-3);padding-top:var(--space-3);border-top:1px solid var(--color-border);font-size:var(--font-size-compact);line-height:1.6;color:var(--color-text-tertiary)}
.phone .knowledge-document-footer>span{min-width:0;overflow-wrap:anywhere}
.phone .knowledge-document-grid.is-list{gap:0;border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface);overflow:hidden}
.phone .knowledge-document-grid.is-list .knowledge-document-card{padding:var(--space-3);border:0;border-bottom:1px solid var(--color-border);border-radius:0;box-shadow:none}
.phone .knowledge-document-grid.is-list .knowledge-document-card{grid-template-columns:34px minmax(0,1fr) 14px}
.phone .knowledge-document-grid.is-list .knowledge-document-description{display:none}
.phone .knowledge-document-grid.is-list .knowledge-document-card:last-child{border-bottom:0}
.phone .knowledge-document-grid.is-list .knowledge-file-icon{width:34px;height:40px;flex-basis:34px;border-radius:var(--radius-sm)}
.phone .knowledge-document-grid.is-list .knowledge-document-card>p{display:none}
.phone .knowledge-document-grid.is-list .knowledge-document-footer{margin-top:var(--space-2);padding-top:0;border:0}
.phone .knowledge-category-picker>.search{margin-bottom:var(--space-3)}
.phone .knowledge-category-options{display:grid;gap:var(--space-2)}
.phone .knowledge-category-option{display:flex;align-items:center;gap:var(--space-3);width:100%;min-height:48px;padding:var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface);color:var(--color-text-secondary);text-align:left;font-size:var(--font-size-body)}
.phone .knowledge-category-option.active{border-color:var(--color-primary);background:var(--color-primary-soft);color:var(--color-link)}
.phone .knowledge-category-option>span{flex:1;min-width:0;overflow-wrap:anywhere}
.phone .knowledge-category-option>b{font-size:var(--font-size-caption);font-weight:var(--font-weight-medium)}
.phone .knowledge-category-option[hidden]{display:none}
.phone .knowledge-filter-form>.field{margin-bottom:var(--space-4)}
.phone .knowledge-auxiliary-heading{display:flex;align-items:center;gap:var(--space-3);margin-bottom:var(--space-3)}
.phone .knowledge-auxiliary-heading h2{font-size:var(--font-size-body);line-height:1.6}
.phone .document-detail-hero{padding:var(--space-4)}
.phone .document-detail-hero .grow{min-width:0}
.phone .document-detail-file-icon{display:grid;place-items:center;flex:0 0 44px;width:44px;height:52px;border-radius:var(--radius-md);background:var(--color-primary-soft);color:var(--color-link)}
.phone .document-detail-file-icon>.ico{width:25px;height:25px}
.phone .document-detail-title{margin:0;font-size:var(--font-size-title);font-weight:var(--font-weight-semibold);line-height:1.6;overflow-wrap:anywhere}
.phone .document-detail-badges{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-1);margin-top:var(--space-2)}
.phone .document-detail-badges>.pill{white-space:normal;overflow-wrap:anywhere;line-height:1.5}
.phone .document-detail-actions{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-2);margin-top:var(--space-4)}
.phone .document-detail-actions>button{display:flex;align-items:center;justify-content:center;gap:var(--space-1);min-width:0;min-height:44px;padding:var(--space-2);font-size:var(--font-size-caption);line-height:1.5;white-space:normal;overflow-wrap:anywhere}
.phone .document-detail-actions>button>.ico{flex-shrink:0;width:16px;height:16px}
.phone .document-detail-actions>button:disabled{opacity:.55;cursor:default}
.phone .document-detail-download-note{margin:var(--space-2) 0 0;font-size:var(--font-size-compact);line-height:1.7;color:var(--color-text-tertiary)}
.phone .document-detail-metadata>h3{margin-bottom:var(--space-2)}
.phone .document-detail-metadata .info-row{display:grid;grid-template-columns:88px minmax(0,1fr);align-items:start;gap:var(--space-3);min-height:44px;padding:var(--space-3) 0}
.phone .document-detail-metadata .info-row>span{min-width:0;max-width:none;line-height:1.7;white-space:normal;overflow-wrap:anywhere}
.phone .document-detail-metadata .info-row>span:last-child{text-align:right;color:var(--color-text-primary)}
.phone .document-detail-summary>.between{gap:var(--space-2);align-items:center}
.phone .document-detail-summary .text-btn{min-height:36px;flex-shrink:0}
.phone .document-detail-summary-text{margin:var(--space-2) 0 0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:var(--font-size-caption);line-height:1.9;color:var(--color-text-secondary)}
.phone .document-detail-summary-text.is-collapsed{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:3;overflow:hidden}
.phone .document-detail-content-heading{gap:var(--space-2);margin:var(--space-4) 0 var(--space-2)}
.phone .document-detail-content-heading h3{font-size:var(--font-size-body);line-height:1.6}
.phone .document-detail-content-heading>.sub{font-size:var(--font-size-caption);white-space:nowrap}
.phone .document-detail-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--space-1);position:sticky;top:0;z-index:12;padding:var(--space-1);margin:var(--space-4) 0;background:var(--color-background);border:1px solid var(--color-border);border-radius:var(--radius-md)}
.phone .document-detail-tabs>button{min-width:0;min-height:44px;padding:var(--space-2) var(--space-1);border-radius:var(--radius-sm);font-size:var(--font-size-caption);line-height:1.5;color:var(--color-text-secondary)}
.phone .document-detail-tabs>button.active{background:var(--color-surface);color:var(--color-link);box-shadow:var(--shadow-card);font-weight:var(--font-weight-medium)}
.phone .document-detail-content{min-width:0;padding-bottom:var(--space-4)}
.phone .document-detail-preview{min-height:180px;padding:var(--space-4)}
.phone .document-detail-plaintext{margin:var(--space-3) 0 0;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;font-family:var(--font-family-ui);font-size:var(--font-size-body);line-height:2;color:var(--color-text-primary)}
.phone .document-detail-preview>.document-detail-plaintext{margin:0}
.phone .document-detail-chunk .between{align-items:flex-start;gap:var(--space-2)}
.phone .document-detail-chunk h3{font-size:var(--font-size-body);line-height:1.7;overflow-wrap:anywhere}
.phone .document-detail-chunk .sub{font-size:var(--font-size-compact);overflow-wrap:anywhere;text-align:right}
.phone .document-detail-step{padding:var(--space-3) 0;border-bottom:1px solid var(--color-border)}
.phone .document-detail-step:last-child{border-bottom:0}
.phone .document-detail-step .between{gap:var(--space-2);align-items:flex-start}
.phone .document-detail-step h3{font-size:var(--font-size-body);line-height:1.7;overflow-wrap:anywhere}
.phone .document-detail-step p{margin:var(--space-2) 0 0;font-size:var(--font-size-caption);line-height:1.8;color:var(--color-text-secondary);white-space:pre-wrap;overflow-wrap:anywhere}
.phone .document-detail-tabs>button:focus-visible{outline:2px solid var(--color-primary);outline-offset:1px}
.phone :is(.knowledge-toolbar-button,.knowledge-document-views>button,.knowledge-document-card,.knowledge-category-option):focus-visible{outline:2px solid var(--color-primary);outline-offset:3px}
.phone :is(.industry-kb-entry,.industry-kb-card,.industry-kb-document):focus-visible{outline:2px solid var(--color-primary);outline-offset:3px}

.phone .expert-card{--expert-accent:var(--color-link);position:relative;padding:var(--space-4);margin-bottom:var(--space-3);border:1px solid color-mix(in srgb,var(--expert-accent) 12%,var(--color-border));border-radius:var(--radius-lg);background:linear-gradient(135deg,color-mix(in srgb,var(--expert-accent) 5%,var(--color-surface)),var(--color-surface) 58%);box-shadow:0 6px 20px color-mix(in srgb,var(--color-nav) 4%,transparent)}
.phone .expert-card.expert-tone-green{--expert-accent:var(--color-success-text)}
.phone .expert-card.expert-tone-warm{--expert-accent:var(--color-warning-text)}
.phone .expert-card-detail{display:block;width:100%;padding:0;background:transparent;color:inherit;text-align:left}
.phone .expert-card-detail::after{content:"";position:absolute;inset:0;border-radius:var(--radius-lg)}
.phone .expert-card-detail:focus-visible{outline:0}
.phone .expert-card-detail:focus-visible::after{outline:2px solid var(--color-primary);outline-offset:2px}
.phone .expert-template-details>.card>h3{margin-bottom:var(--space-3)}
.phone .expert-debug-questions{flex-wrap:wrap;overflow:visible}
.phone .expert-debug-questions>.chip{white-space:normal;text-align:left}
.phone .expert-template-prompt{margin:0 0 var(--space-3);white-space:pre-wrap;overflow-wrap:anywhere;font-size:var(--font-size-body);line-height:var(--line-height-body)}
.phone .expert-card-head{display:flex;align-items:center;gap:var(--space-3)}
.phone .expert-portrait{display:grid;place-items:center;flex:0 0 56px;width:56px;height:56px;overflow:hidden;border:2px solid var(--color-surface);border-radius:var(--radius-md);background:var(--color-primary-soft);color:var(--color-link);box-shadow:0 3px 10px color-mix(in srgb,var(--expert-accent) 14%,transparent)}
.phone .expert-portrait>.avatar{width:100%;height:100%;border-radius:inherit;background:transparent;box-shadow:none}
.phone .expert-portrait img{width:100%;height:100%;object-fit:cover}
.phone .expert-industry-icon{display:flex}
.phone .expert-industry-icon>.ico{width:26px;height:26px;stroke-width:1.6}
.phone .expert-tone-green .expert-portrait{background:var(--color-success-soft);color:var(--color-success-text)}
.phone .expert-tone-warm .expert-portrait{background:var(--color-warning-soft);color:var(--color-warning-text)}
.phone .expert-category-icon{display:grid;place-items:center;align-self:flex-start;flex:0 0 32px;width:32px;height:32px;border:1px solid color-mix(in srgb,var(--expert-accent) 15%,var(--color-border));border-radius:var(--radius-sm);background:color-mix(in srgb,var(--expert-accent) 5%,var(--color-surface));color:var(--expert-accent)}
.phone .expert-category-icon>.ico{width:18px;height:18px}
.phone .expert-category{padding:2px 7px;border-radius:var(--radius-pill);background:color-mix(in srgb,var(--expert-accent) 8%,var(--color-surface));color:var(--expert-accent);font-size:var(--font-size-compact);white-space:nowrap}
.phone .expert-capabilities{display:flex;flex-wrap:wrap;gap:6px;margin:0 0 var(--space-3)}
.phone .expert-capabilities>span{padding:5px 9px;border:1px solid color-mix(in srgb,var(--expert-accent) 13%,var(--color-border));border-radius:var(--radius-sm);background:color-mix(in srgb,var(--expert-accent) 4%,var(--color-surface));color:var(--color-text-secondary);font-size:var(--font-size-compact);line-height:1.5;overflow-wrap:anywhere}
.phone .expert-template-details .expert-capabilities{margin-bottom:0}
.phone .expert-identity{flex:1;min-width:0}
.phone .expert-identity h3{margin:0;font-size:var(--font-size-title);font-weight:var(--font-weight-semibold);line-height:var(--line-height-title);color:var(--color-text-primary);overflow-wrap:anywhere}
.phone .expert-identity p{display:flex;align-items:center;flex-wrap:wrap;gap:6px;margin:var(--space-1) 0 0;font-size:var(--font-size-caption);line-height:var(--line-height-body);color:var(--color-text-tertiary)}
.phone .expert-identity p>i{width:3px;height:3px;border-radius:50%;background:var(--color-text-disabled)}
.phone .expert-description{margin:var(--space-3) 0;font-size:var(--font-size-caption);line-height:1.65;color:var(--color-text-secondary);overflow-wrap:anywhere}
.phone .expert-card-footer{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);border-top:1px solid var(--color-border);padding-top:var(--space-2)}
.phone .expert-editable{display:flex;align-items:center;gap:var(--space-1);font-size:var(--font-size-caption);color:var(--color-text-secondary)}
.phone .expert-editable>.ico{width:12px;height:12px}
.phone .expert-use{position:relative;z-index:1;display:inline-flex;align-items:center;justify-content:center;gap:var(--space-1);flex-shrink:0;min-height:44px;padding:0 var(--space-3);border-radius:var(--radius-sm);background:var(--color-primary);color:var(--color-on-primary);font-size:var(--font-size-caption);font-weight:var(--font-weight-medium)}
.phone .expert-use>.ico{width:14px;height:14px}
.phone .expert-use:hover{background:var(--color-primary);color:var(--color-on-primary)}
.phone .expert-use:focus-visible{outline:2px solid var(--color-primary);outline-offset:3px}

.phone,.phone *{scrollbar-width:none}
.phone .bot-prompt-toolbar{display:flex;justify-content:flex-end;margin-bottom:var(--space-2)}
.phone .bot-description{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;flex:1;min-width:0;overflow:hidden;overflow-wrap:anywhere;margin:0;font-size:var(--font-size-caption);line-height:1.65;color:var(--color-text-secondary)}
.phone .bot-prompt-trigger{min-height:44px;display:inline-flex;align-items:center;gap:var(--space-1)}
.phone .bot-prompt-writer>p{margin:0 0 var(--space-4);line-height:1.7}
.phone .bot-prompt-writer textarea{min-height:220px;line-height:1.8}
.phone .bot-prompt-writer .field{margin-bottom:var(--space-3)}
.phone .bot-skills-card>.between{gap:var(--space-2);margin-bottom:var(--space-3)}
.phone .bot-skills-card>.search{margin-bottom:var(--space-2)}
.phone .bot-skill-options{max-height:240px;overflow-y:auto;overscroll-behavior:contain}
.phone .bot-skill-options>.checkbox-row{min-height:56px;gap:var(--space-3);padding:var(--space-2) 0;border-bottom:1px solid var(--color-border)}
.phone .bot-skill-options>.checkbox-row:last-child{border-bottom:0}
.phone .bot-skill-options .checkbox-row>span{min-width:0;overflow-wrap:anywhere}
.phone .bot-skill-options strong{display:block;color:var(--color-text-primary);font-weight:var(--font-weight-medium)}
.phone .bot-skill-options small{display:block;margin-top:var(--space-1);color:var(--color-text-tertiary);font-size:var(--font-size-compact);line-height:1.6}
.phone :is(.bot-skill-options,.bot-tool-options) input{flex-shrink:0;width:18px;height:18px;accent-color:var(--color-primary)}
.phone .bot-tools-hint{margin:var(--space-2) 0 var(--space-3);line-height:1.7}
.phone .bot-tool-options{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-2)}
.phone .bot-tool-options>.checkbox-row{min-height:44px;min-width:0;gap:var(--space-2);padding:var(--space-2);border:1px solid var(--color-border);border-radius:var(--radius-sm);color:var(--color-text-secondary);line-height:1.5;overflow-wrap:anywhere}
.phone .bot-tool-options>.checkbox-row:has(input:checked){background:var(--color-primary-soft);border-color:var(--color-primary);color:var(--color-link)}
.phone :is(.bot-skill-options,.bot-tool-options) .checkbox-row:focus-within{outline:2px solid var(--color-primary);outline-offset:2px}
.phone .bot-selection-empty{padding:var(--space-3) 0;line-height:1.7;text-align:center}
.phone .bot-skill-options>.checkbox-row[hidden],.phone .bot-tool-options[hidden],.phone .bot-selection-empty[hidden]{display:none}
.phone .module-tabs{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));width:100%;gap:0;padding:0;overflow:visible}
.phone .module-tabs>button{min-width:0;min-height:48px;padding:10px 0;white-space:normal;overflow-wrap:anywhere;line-height:var(--line-height-body);text-align:center}
.phone :is(.channel-operation-context,.bot-operation-context){display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3);margin-bottom:var(--space-4);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-background)}
.phone :is(.channel-operation-identity,.bot-operation-identity){flex:1;min-width:0}
.phone .channel-operation-identity>strong,.phone .bot-operation-heading>strong{display:block;font-size:var(--font-size-body);font-weight:var(--font-weight-semibold);line-height:1.5;color:var(--color-text-primary);overflow-wrap:anywhere}
.phone .bot-operation-context>.avatar{flex:0 0 44px;width:44px;height:44px;border-radius:var(--radius-md)}
.phone .bot-operation-heading{display:flex;align-items:flex-start;gap:var(--space-2)}
.phone .bot-operation-heading>strong{flex:1;min-width:0}
.phone .bot-operation-heading>.pill{flex-shrink:0}
.phone .bot-operation-identity>.bot-description{margin-top:var(--space-1)}
.phone .channel-operation-identity>p{display:flex;align-items:center;flex-wrap:wrap;gap:4px;margin:4px 0 0;font-size:var(--font-size-caption);line-height:1.6;color:var(--color-text-tertiary);overflow-wrap:anywhere}
.phone .channel-operation-identity .pill{flex-shrink:0}
.phone .sheet-option.channel-delete-option,.phone .sheet-option.channel-delete-option>.ico{color:var(--color-error-text)}
.phone .channel-delete-description{font-size:var(--font-size-body);line-height:1.8;color:var(--color-text-secondary);margin:0 0 var(--space-4)}
.phone::-webkit-scrollbar,.phone *::-webkit-scrollbar{display:none;width:0;height:0}

.phone :is(.account-edit-form,.login-page) :is(input:not([type="checkbox"]),select,textarea){font-size:var(--font-size-title)}

/* A missing channel keeps history readable and removes every send affordance. */
.phone .chat-blocked-composer{border-top:1px solid var(--color-border);background:var(--color-background)}
.phone .chat-blocked-notice{display:flex;align-items:flex-start;gap:var(--space-2);margin:var(--space-1) 0 var(--space-3);padding:var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface-subtle)}
.phone .chat-blocked-notice>.ico{flex-shrink:0;width:18px;height:18px;margin-top:1px;color:var(--color-text-tertiary)}
.phone .chat-blocked-notice>div{min-width:0}
.phone .chat-blocked-notice strong{display:block;font-size:var(--font-size-body);font-weight:var(--font-weight-medium);color:var(--color-text-secondary)}
.phone .chat-blocked-notice p{margin:var(--space-1) 0 0;font-size:var(--font-size-caption);line-height:1.6;color:var(--color-text-tertiary);overflow-wrap:anywhere}
.phone .chat-blocked-composer .wechat-input-row{background:var(--color-surface-subtle);border-color:var(--color-border)}
.phone .chat-blocked-composer textarea{flex:1;min-width:0;width:100%;height:40px;min-height:40px;margin:0;padding:10px var(--space-2);resize:none;border:0;background:transparent;box-shadow:none;color:var(--color-text-disabled);font-family:var(--font-family-ui);font-size:var(--font-size-caption);line-height:20px;cursor:not-allowed;-webkit-text-fill-color:var(--color-text-disabled);opacity:1}
.phone .chat-blocked-composer textarea::placeholder{color:var(--color-text-disabled);opacity:1}
.phone .chat-blocked-composer .wechat-tool:disabled{color:var(--color-text-disabled);cursor:not-allowed;opacity:1}
.phone .chat-blocked-history{margin:var(--space-2) 0 0;text-align:center;font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .chat-bot-switch:disabled{cursor:not-allowed;color:var(--color-text-disabled);opacity:.6}

.phone .message-tools button:disabled{color:var(--color-text-disabled);cursor:not-allowed;opacity:.6}

/* Keep profile drafts mounted while browsing the customer's history. */
.phone .customer-record-workspace{--customer-record-tabs-height:61px;min-height:100%}
.phone .customer-record-tabs{position:sticky;top:0;z-index:6;display:grid;grid-template-columns:repeat(3,minmax(0,1fr));height:var(--customer-record-tabs-height);padding:var(--space-2) var(--space-3);gap:var(--space-1);background:var(--color-surface);border-bottom:1px solid var(--color-border)}
.phone .customer-record-tabs button{position:relative;min-width:0;min-height:44px;padding:var(--space-2) var(--space-1);color:var(--color-text-secondary);font-size:var(--font-size-body);font-weight:var(--font-weight-medium);border-radius:var(--radius-sm)}
.phone .customer-record-tabs button.active{color:var(--color-link);background:var(--color-primary-soft);font-weight:var(--font-weight-semibold)}
.phone .customer-record-tabs button.active::after{content:"";position:absolute;bottom:2px;left:calc(50% - 10px);width:20px;height:3px;border-radius:var(--radius-pill);background:var(--color-link)}
.phone .customer-record-tabs button:focus-visible{outline:2px solid var(--color-link);outline-offset:-2px}
.phone .customer-record-workspace .customer-detail-jumps{top:var(--customer-record-tabs-height)}
.phone .sheet:has(.customer-record-workspace) .sheet-body{scroll-padding-top:128px}
.phone .customer-record-panel{padding:var(--space-3) var(--space-3) var(--space-6)}
.phone .customer-record-filters{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-3)}
.phone .customer-record-filters .field{min-width:0;margin:0}
.phone .customer-record-filters input{min-width:0;width:100%;height:44px;padding:var(--space-2);font-size:var(--font-size-title);color:var(--color-text-primary);background:var(--color-surface)}
.phone .customer-record-filter-note{display:flex;align-items:center;gap:var(--space-2);justify-content:space-between;margin:var(--space-1) 0;color:var(--color-text-tertiary);font-size:var(--font-size-caption)}
.phone .customer-record-filter-note>span{min-width:0;line-height:1.6}
.phone .customer-record-filter-note button{flex-shrink:0;min-height:44px;font-size:var(--font-size-caption)}
.phone .customer-record-summary{display:flex;align-items:center;justify-content:space-between;gap:var(--space-2);color:var(--color-text-tertiary);font-size:var(--font-size-caption);margin:var(--space-1) 0 var(--space-3)}
.phone .customer-record-summary .list-result-count{margin:0}
.phone .customer-record-card{min-width:0;margin-bottom:var(--space-3);padding:var(--space-4);border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface)}
.phone .customer-record-identity{display:flex;align-items:center;gap:var(--space-3)}
.phone .customer-record-identity .grow{min-width:0}
.phone .customer-record-identity strong{display:block;font-size:var(--font-size-body);font-weight:var(--font-weight-medium);overflow-wrap:anywhere}
.phone .customer-record-identity .grow>span{display:block;margin-top:var(--space-1);color:var(--color-text-tertiary);font-size:var(--font-size-caption)}
.phone .customer-record-copy{margin:var(--space-3) 0;white-space:pre-wrap;overflow-wrap:anywhere;font-size:var(--font-size-body);line-height:1.8}
.phone .customer-record-time{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-1);font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .customer-record-time .ico{width:14px;height:14px;flex-shrink:0}
.phone .customer-deal-record>summary{display:flex;align-items:center;gap:var(--space-3);min-height:44px;cursor:pointer;list-style:none}
.phone .customer-deal-record>summary::-webkit-details-marker{display:none}
.phone .customer-deal-record>summary:focus-visible{outline:2px solid var(--color-link);outline-offset:4px;border-radius:var(--radius-sm)}
.phone .customer-deal-record>summary .grow{min-width:0}
.phone .customer-deal-heading{display:flex;align-items:flex-start;justify-content:space-between;gap:var(--space-2)}
.phone .customer-deal-heading strong{font-size:var(--font-size-body);font-weight:var(--font-weight-medium);overflow-wrap:anywhere}
.phone .customer-deal-heading .pill{flex-shrink:0}
.phone .customer-deal-total{display:block;margin-top:var(--space-3);font-size:var(--font-size-display-sm);font-weight:var(--font-weight-semibold);color:var(--color-text-primary)}
.phone .customer-deal-record>summary>.ico{flex-shrink:0;width:16px;color:var(--color-text-tertiary)}
.phone .customer-deal-record[open]>summary>.ico{transform:rotate(180deg)}
.phone .customer-deal-details{margin-top:var(--space-3);padding-top:var(--space-1);border-top:1px solid var(--color-border)}
.phone .customer-deal-details .info-row{gap:var(--space-3);align-items:flex-start}
.phone .customer-deal-details .info-row>span:last-child{min-width:0;overflow-wrap:anywhere}
.phone .customer-deal-details .customer-record-time{justify-content:flex-end}

.phone .sheet:has(.chat-summary-workspace) .sheet-body{min-height:0;overscroll-behavior:contain}
.phone .chat-summary-feature{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-4);border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface)}
.phone .chat-summary-feature>div{min-width:0;flex:1}
.phone .chat-summary-feature strong{font-size:var(--font-size-body);font-weight:var(--font-weight-semibold)}
.phone .chat-summary-feature p{margin:var(--space-1) 0 0;font-size:var(--font-size-caption);line-height:1.6;color:var(--color-text-tertiary)}
.phone .chat-summary-switch{display:grid;place-items:center;min-width:44px;height:44px;padding:0;flex-shrink:0}
.phone .chat-summary-switch>span{display:block;width:40px;height:22px;padding:3px;border-radius:var(--radius-pill);background:var(--color-text-disabled)}
.phone .chat-summary-switch i{display:block;width:16px;height:16px;border-radius:var(--radius-circle);background:var(--color-on-primary)}
.phone .chat-summary-switch[aria-checked="true"]>span{background:var(--color-primary)}
.phone .chat-summary-switch[aria-checked="true"] i{transform:translateX(18px)}
.phone .chat-summary-switch:focus-visible{outline:2px solid var(--color-link);outline-offset:2px;border-radius:var(--radius-sm)}
.phone .chat-summary-progress{margin:var(--space-3) 0 var(--space-5);padding:var(--space-4);border-radius:var(--radius-lg);background:var(--color-primary-soft)}
.phone .chat-summary-progress>div{display:flex;justify-content:space-between;gap:var(--space-3);font-size:var(--font-size-body)}
.phone .chat-summary-progress b{color:var(--color-link)}
.phone .chat-summary-progress progress{display:block;width:100%;height:6px;margin:var(--space-3) 0;border:0;border-radius:var(--radius-pill);overflow:hidden;accent-color:var(--color-primary);background:var(--color-border)}
.phone .chat-summary-progress progress::-webkit-progress-bar{background:var(--color-border)}
.phone .chat-summary-progress progress::-webkit-progress-value{background:var(--color-primary);border-radius:var(--radius-pill)}
.phone .chat-summary-progress p{margin:0;color:var(--color-text-tertiary);font-size:var(--font-size-caption);line-height:1.6}
.phone .chat-summary-history-title{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);margin-bottom:var(--space-3)}
.phone .chat-summary-history-title h3,.phone .chat-summary-history-title .list-result-count{margin:0}
.phone .chat-summary-record{margin-bottom:var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-lg);background:var(--color-surface);overflow:hidden}
.phone .chat-summary-record>summary{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-3);min-height:64px;list-style:none;cursor:pointer}
.phone .chat-summary-record>summary::-webkit-details-marker{display:none}
.phone .chat-summary-record>summary .grow{min-width:0}
.phone .chat-summary-record strong{display:block;font-size:var(--font-size-body);font-weight:var(--font-weight-medium);overflow-wrap:anywhere}
.phone .chat-summary-record small{display:block;margin-top:var(--space-1);font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .chat-summary-record-mark{display:grid;place-items:center;width:32px;height:36px;flex-shrink:0;border-radius:var(--radius-sm);background:var(--color-primary-soft);color:var(--color-link)}
.phone .chat-summary-record-mark .ico{width:18px}
.phone .chat-summary-record>summary>.ico{width:14px;flex-shrink:0;color:var(--color-text-tertiary)}
.phone .chat-summary-record[open]>summary>.ico{transform:rotate(180deg)}
.phone .chat-summary-record>summary:focus-visible{outline:2px solid var(--color-link);outline-offset:-3px}
.phone .chat-summary-record-body{padding:0 var(--space-3) var(--space-3)}
.phone .chat-summary-record-stats{display:flex;flex-wrap:wrap;gap:var(--space-2) var(--space-4);padding:var(--space-3) 0;border-top:1px solid var(--color-border);color:var(--color-text-tertiary);font-size:var(--font-size-caption)}
.phone .chat-summary-record-stats b{margin-left:var(--space-1);color:var(--color-text-secondary);font-weight:var(--font-weight-medium)}
.phone .chat-summary-record ul{padding-left:var(--space-4);margin:var(--space-1) 0 var(--space-3);font-size:var(--font-size-body);line-height:1.8;overflow-wrap:anywhere}
.phone .chat-summary-record li+li{margin-top:var(--space-2)}
.phone .chat-summary-record-time{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-1) var(--space-2);font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .managed-summary-entry{display:grid;place-items:center;width:44px;height:44px;flex-shrink:0;margin-left:auto;color:var(--color-link)}
.phone .chat-blocked-history{display:flex;align-items:center;justify-content:center;gap:var(--space-3);flex-wrap:wrap}
.phone .chat-blocked-history button{min-height:44px;font-size:var(--font-size-caption)}

/* Both customer entry points render the same profile and record workspace. */
.phone #screen.customer-detail-scroll{padding:0;scroll-padding-top:128px;overscroll-behavior:contain}
.phone .customer-detail-dock{padding:var(--space-3) var(--space-4) var(--space-6);background:var(--color-surface);border-top:1px solid var(--color-border)}
.phone .customer-detail-footer .field-error{min-height:0;line-height:var(--line-height-body)}
.phone .customer-detail-footer .field-error:not(:empty){margin-bottom:var(--space-2)}
.phone .customer-detail-footer .button-row{display:flex;gap:var(--space-3);margin:0}
.phone .customer-detail-footer .button-row>*{flex:1;min-width:0;width:auto;min-height:44px}
.phone .customer-detail-footer [data-action^="enter-customer-chat:"]{white-space:nowrap}

/* Personal customers and channel-synced groups keep separate lists and counts. */
.phone .customer-directory-tabs{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-2);margin:0 0 var(--space-4);padding:var(--space-1);border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface)}
.phone .customer-directory-tabs button{min-width:0;min-height:44px;border-radius:var(--radius-sm);font-size:var(--font-size-body);font-weight:var(--font-weight-medium);color:var(--color-text-tertiary)}
.phone .customer-directory-tabs button.active{color:var(--color-link);background:var(--color-primary-soft);font-weight:var(--font-weight-semibold)}
.phone .customer-directory-tabs button:focus-visible{outline:2px solid var(--color-link);outline-offset:-2px}
.phone .customer-card.polished-customer .customer-identity>.avatar{border-radius:var(--radius-circle)}
.phone .customer-origin{display:flex;align-items:center;gap:var(--space-1);min-width:0;margin:var(--space-1) 0 0}
.phone .customer-card-channel{display:flex;flex-shrink:0}
.phone .customer-card-account{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .customer-card-owner{display:block;margin:var(--space-1) 0 0;font-size:var(--font-size-caption);line-height:1.4;color:var(--color-text-tertiary)}
.phone .customer-intent-meter{width:54px;height:54px;background:none!important;border-radius:var(--radius-circle)}
.phone .customer-intent-meter::before{display:none}
.phone .customer-score-frame{position:absolute;inset:0;width:100%;height:100%;fill:none;stroke-width:2.5px}
.phone .customer-score-frame .track{stroke:var(--color-border)}
.phone .customer-score-frame .fill{stroke:var(--color-primary);stroke-linecap:round}
.phone .customer-intent-meter.unassessed .fill{display:none}
.phone .customer-intent-meter small{max-width:90%;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .customer-group-count{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-2)}
.phone .customer-group-count .list-result-count{margin:0}
.phone .customer-group-card{padding:var(--space-4);border:1px solid var(--color-border);border-radius:var(--radius-lg)}
.phone .customer-group-heading{display:flex;align-items:flex-start;gap:var(--space-3)}
.phone .customer-group-heading .grow{min-width:0}
.phone .customer-group-heading h3{margin:0;font-size:var(--font-size-body);line-height:1.6;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}
.phone .group-avatar{display:grid;place-items:center;width:44px;height:44px;border-radius:var(--radius-circle);flex-shrink:0;background:var(--color-primary-soft);color:var(--color-link)}
.phone .group-avatar .ico{width:23px;height:23px}
.phone .customer-group-stats{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:var(--space-2);margin-top:var(--space-4);padding-top:var(--space-3);border-top:1px solid var(--color-border);font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .customer-group-stats>span{display:flex;align-items:center;gap:var(--space-1);flex-wrap:wrap}
.phone .customer-group-stats .ico{width:15px;height:15px}
.phone .customer-group-stats b{font-weight:var(--font-weight-medium);color:var(--color-text-secondary)}
.phone .customer-group-note{margin:var(--space-3) 0;color:var(--color-text-secondary);font-size:var(--font-size-caption);line-height:1.8;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;overflow-wrap:anywhere}
.phone .customer-group-source-id{margin:var(--space-2) 0 0;font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .customer-group-actions{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3);border-top:1px solid var(--color-border);padding-top:var(--space-2)}
.phone .customer-group-actions button{min-height:44px;font-size:var(--font-size-caption)}
.phone .group-info-name{display:flex;align-items:center;gap:var(--space-3);margin:var(--space-2) 0 var(--space-4)}
.phone .group-info-name h3{min-width:0;overflow-wrap:anywhere}
.phone .group-info-note{font-size:var(--font-size-body);line-height:1.8;white-space:pre-wrap;overflow-wrap:anywhere}
.phone .group-note-heading{margin-top:var(--space-4)}
.phone .group-chat-page{--chat-bubble:var(--color-surface);--chat-ink:var(--color-text-primary)}
.phone .group-chat-info{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-4);background:var(--color-surface);border-bottom:1px solid var(--color-border)}
.phone .group-chat-info .grow{min-width:0}
.phone .group-chat-info strong{display:block;font-size:var(--font-size-body);overflow-wrap:anywhere}
.phone .group-chat-info .grow>span{display:block;margin-top:var(--space-1);font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .group-blocked-composer{display:flex;align-items:center;gap:var(--space-2);color:var(--color-text-tertiary);font-size:var(--font-size-caption);line-height:1.6}
.phone .group-blocked-composer .ico{width:18px;flex-shrink:0}
.phone .group-composer textarea{font-size:var(--font-size-title)}
.phone[data-screen="group-chat"] .nav-title{min-width:0;flex:1}
.phone[data-screen="group-chat"] .nav-title>span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}

/* Customer lists share one quiet toolbar and an in-place selection mode. */
.phone .customers-page{padding-top:var(--space-4)}
.phone .customer-directory-tabs{border:0;background:var(--color-surface-subtle);gap:var(--space-1);padding:var(--space-1);border-radius:var(--radius-lg)}
.phone .customer-directory-tabs button{border-radius:var(--radius-md);font-weight:var(--font-weight-medium)}
.phone .customer-directory-tabs button.active{background:var(--color-surface);box-shadow:var(--shadow-card);color:var(--color-link)}
.phone .customers-page>.search-row{margin-bottom:var(--space-2)}
.phone .customers-page>.search-row .search{box-shadow:var(--shadow-card);border-color:var(--color-border)}
.phone .customers-page>.search-row .filter-btn{box-shadow:var(--shadow-card)}
.phone .customers-page>.result-caption{padding:var(--space-3) 2px var(--space-4)}
.phone .customers-page>.result-caption b{font-weight:var(--font-weight-semibold);color:var(--color-text-secondary)}
.phone .customers-page .customer-card.polished-customer{padding:var(--space-4);margin-bottom:var(--space-4);box-shadow:var(--shadow-card);transition:border-color .15s,background-color .15s}
.phone .customers-page .customer-identity>.avatar{width:48px;height:48px;flex-basis:48px;box-shadow:0 0 0 3px var(--color-surface-subtle)}
.phone .customers-page .customer-origin{flex-wrap:nowrap;gap:var(--space-1);margin-top:var(--space-1)!important}
.phone .customers-page .customer-origin>.customer-card-channel{flex-shrink:0}
.phone .customers-page .customer-origin>.customer-card-account{display:block;min-width:0;font-size:var(--font-size-caption)}
.phone .customers-page .customer-card-owner{margin-top:var(--space-1);font-size:var(--font-size-compact)}
.phone .customers-page .customer-intent-meter{width:54px;height:54px;border-radius:var(--radius-circle)}
.phone .customers-page .customer-card-contacts{padding:var(--space-2);background:var(--color-surface-subtle);border-radius:var(--radius-sm);gap:var(--space-2);margin-top:var(--space-4)}
.phone .customers-page .customer-card-contacts.has-details{padding:var(--space-2) var(--space-3)}
.phone .customers-page .customer-card-bottom{margin-top:var(--space-3);padding-top:var(--space-3);min-height:32px}
.phone .customers-page .customer-card-bottom>span{font-size:var(--font-size-caption)}
.phone .customers-page .customer-group-card{box-shadow:var(--shadow-card);margin-bottom:var(--space-4)}
.phone .customer-select-box{display:inline-grid;place-items:center;width:20px;height:20px;flex-shrink:0;border:1px solid var(--color-border);border-radius:6px;background:var(--color-surface);color:var(--color-on-primary)}
.phone .customer-select-box>.ico{width:15px;height:15px;stroke-width:2.5}
.phone .customer-select-box>.select-minus{height:2px;width:9px;background:currentColor;border-radius:var(--radius-xs)}
.phone .customers-page .customer-card.batch-selectable{padding-left:48px;cursor:pointer}
.phone .customer-card-check{position:absolute;top:var(--space-5);left:var(--space-4)}
.phone .customers-page .customer-card.selected{border-color:var(--color-primary);background:var(--color-primary-soft);box-shadow:var(--shadow-focus)}
.phone .customer-card.selected .customer-select-box,.phone .customer-select-all[aria-checked="true"] .customer-select-box,.phone .customer-select-all[aria-checked="mixed"] .customer-select-box{border-color:var(--color-primary);background:var(--color-primary)}
.phone .customer-batch-dock{padding:var(--space-2) var(--space-4) var(--space-3);border-top:1px solid var(--color-border);background:var(--color-surface);box-shadow:0 -4px 20px rgb(20 45 79 / 4%)}
.phone[data-screen="customers"]:has(.customer-batch-dock) #tabbar{order:1}
.phone .customer-batch-top{display:flex;align-items:center;gap:var(--space-2);min-height:40px;font-size:var(--font-size-caption);color:var(--color-text-secondary)}
.phone .customer-select-all{display:flex;align-items:center;gap:var(--space-2);min-height:44px;padding:0;color:var(--color-text-secondary);font-size:var(--font-size-caption)}
.phone .customer-selected-count{border-left:1px solid var(--color-border);padding-left:var(--space-2)}
.phone .customer-selected-count b{color:var(--color-link);font-weight:var(--font-weight-semibold)}
.phone .customer-batch-top>small{margin-left:auto;font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .customer-batch-actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--space-2)}
.phone .customer-batch-actions>button{min-width:0;min-height:44px;padding:var(--space-2) var(--space-1);font-size:var(--font-size-caption);white-space:nowrap}
.phone .customer-batch-actions>.danger-btn{background:var(--color-error-soft);color:var(--color-error-text);border:1px solid var(--color-error-soft)}
.phone .customer-batch-dock button:focus-visible{outline:2px solid var(--color-link);outline-offset:2px}
.phone .customer-batch-summary{padding:var(--space-4);border-radius:var(--radius-md);background:var(--color-surface-subtle);margin:var(--space-2) 0 var(--space-4)}
.phone .customer-batch-summary>strong{font-size:var(--font-size-body)}
.phone .customer-batch-summary>p{font-size:var(--font-size-caption);color:var(--color-text-tertiary);line-height:1.8;margin-top:var(--space-2);overflow-wrap:anywhere}
.phone .customer-delete-description{font-size:var(--font-size-body);color:var(--color-text-secondary);line-height:1.8}
.phone:has(.customer-batch-summary) .sheet-footer .danger-btn{background:var(--color-error-soft);color:var(--color-error-text)}
@media(max-width:360px){.phone .customers-page .customer-card.polished-customer{padding:var(--space-3)}.phone .customers-page .customer-card.batch-selectable{padding-left:40px}.phone .customer-card-check{left:var(--space-3);top:var(--space-4)}.phone .customers-page .customer-identity>.avatar{width:40px;height:40px;flex-basis:40px}.phone .customers-page .customer-intent-meter{width:48px;height:48px}.phone .customer-batch-dock{padding-left:var(--space-3);padding-right:var(--space-3)}}

/* Customer creation and channel contact sync use the same bottom drawer. */
.phone .customer-create-options{display:grid;gap:var(--space-3);padding:var(--space-2) 0}
.phone .customer-create-options>.sheet-option{display:flex;align-items:center;gap:var(--space-3);padding:var(--space-3);min-height:76px;border:1px solid var(--color-border);border-radius:var(--radius-md);background:var(--color-surface)}
.phone .customer-create-options .customer-create-icon{display:grid;place-items:center;flex:0 0 42px;height:42px;border-radius:var(--radius-md);background:var(--color-primary-soft);color:var(--color-link)}
.phone .customer-create-icon>.ico{width:22px;height:22px}
.phone .customer-create-icon .channel-logo{width:25px;height:25px;background:transparent;border:0}
.phone .customer-create-options>.sheet-option>span:nth-child(2){flex:1;min-width:0;text-align:left}
.phone .customer-create-options b{display:block;font-size:var(--font-size-body);font-weight:var(--font-weight-semibold);color:var(--color-text-primary)}
.phone .customer-create-options small{display:block;margin-top:var(--space-1);font-size:var(--font-size-caption);line-height:1.6;color:var(--color-text-tertiary)}
.phone .customer-create-options>.sheet-option>.ico{width:16px;flex-shrink:0;color:var(--color-text-tertiary)}
.phone .customer-sync-content .stepper{margin:var(--space-2) 0 var(--space-5)}
.phone .sync-disclosure{margin:var(--space-3) 0;padding:var(--space-3);border-radius:var(--radius-sm);background:var(--color-primary-soft);color:var(--color-text-secondary);font-size:var(--font-size-caption);line-height:1.7}
.phone .sync-step-description{font-size:var(--font-size-caption);color:var(--color-text-tertiary);line-height:1.7;margin:var(--space-3) 0}
.phone .sync-version-filters{display:flex;gap:var(--space-2);flex-wrap:wrap;margin:var(--space-4) 0}
.phone .sync-version-filters>button{min-height:40px;padding:var(--space-2) var(--space-4);border:1px solid var(--color-border);border-radius:var(--radius-sm);font-size:var(--font-size-caption);color:var(--color-text-secondary)}
.phone .sync-version-filters>button.active{background:var(--color-primary);border-color:var(--color-primary);color:var(--color-on-primary)}
.phone .sync-account-row{display:flex;align-items:center;gap:var(--space-2);width:100%;min-height:84px;padding:var(--space-3);margin:var(--space-3) 0;border:1px solid var(--color-border);border-radius:var(--radius-md);text-align:left;background:var(--color-surface)}
.phone .sync-account-row.selected{border-color:var(--color-primary);background:var(--color-primary-soft)}
.phone .sync-account-row.selected .customer-select-box{border-color:var(--color-primary);background:var(--color-primary)}
.phone .sync-account-row .grow{min-width:0}
.phone .sync-account-row strong{display:block;font-size:var(--font-size-body);color:var(--color-text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .sync-account-row small{display:block;font-size:var(--font-size-compact);color:var(--color-text-tertiary);margin-top:var(--space-1);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .sync-account-logo{display:grid;place-items:center;flex-shrink:0;width:32px;height:32px}
.phone .sync-account-logo .channel-logo{width:26px;height:26px;background:transparent;border:0}
.phone .sync-account-row>.pill{flex-shrink:0}
.phone .sync-account-footer{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}
.phone .sync-account-footer>span{font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .sync-account-footer b{color:var(--color-link);font-weight:var(--font-weight-semibold)}
.phone .sync-account-footer>.primary{min-width:112px}
.phone .sync-preview-counts{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-3);margin:var(--space-4) 0}
.phone .sync-preview-counts>span,.phone .sync-result-grid>div{display:grid;justify-items:center;gap:var(--space-1);padding:var(--space-3);border:1px solid var(--color-border);border-radius:var(--radius-md);font-size:var(--font-size-caption);color:var(--color-text-tertiary);background:var(--color-surface)}
.phone .sync-preview-counts b,.phone .sync-result-grid b{font-size:var(--font-size-title);font-weight:var(--font-weight-semibold);color:var(--color-text-primary)}
.phone .sync-preview-account{border:1px solid var(--color-border);border-radius:var(--radius-md);margin:var(--space-3) 0;overflow:hidden}
.phone .sync-preview-account>h3{padding:var(--space-3);margin:0;font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);background:var(--color-surface-subtle);overflow-wrap:anywhere}
.phone .sync-preview-row{display:flex;align-items:center;gap:var(--space-2);padding:var(--space-3);border-top:1px solid var(--color-border)}
.phone .sync-preview-row .grow{min-width:0}
.phone .sync-preview-row strong{display:block;font-size:var(--font-size-body);overflow-wrap:anywhere}
.phone .sync-preview-row small{display:block;margin-top:var(--space-1);font-size:var(--font-size-compact);color:var(--color-text-tertiary)}
.phone .sync-preview-icon{display:grid;place-items:center;width:32px;height:32px;flex-shrink:0;border-radius:var(--radius-circle);color:var(--color-link);background:var(--color-primary-soft)}
.phone .sync-preview-icon>.ico{width:18px;height:18px}
.phone .sync-result-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-3)}
.phone .sync-complete-mark{display:grid;place-items:center;width:52px;height:52px;border-radius:var(--radius-circle);margin:var(--space-2) auto var(--space-5);background:var(--color-success-soft);color:var(--color-success-text)}
.phone .sync-complete-mark>.ico{width:28px;height:28px}
.phone .customer-sync-content .button-row{margin:0}
.phone .customer-sync-content .button-row>*{min-width:0;flex:1}
.phone .customer-sync-content button:focus-visible,.phone .customer-create-options button:focus-visible{outline:2px solid var(--color-link);outline-offset:2px}

/* Channel cards keep account identity and robot settings together. */
.phone .channel-account-card .channel-card-head{align-items:flex-start;gap:var(--space-3)}
.phone .channel-account-card .channel-card-head>.grow{min-width:0}
.phone .channel-account-card .channel-card-head h3{color:var(--color-text-primary);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .channel-account-card .channel-card-account{display:flex;align-items:center;gap:var(--space-1);min-width:0;line-height:1.7}
.phone .channel-card-account>span:first-child,.phone .channel-card-account>span:nth-child(2){flex-shrink:0}
.phone .channel-card-account>span:last-child{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .channel-account-card .channel-status{flex-shrink:0}
.phone .channel-account-card .channel-card-bot-link{width:100%;min-height:64px;text-align:left;border:1px solid var(--color-border);background:var(--color-surface-subtle);padding:var(--space-3);gap:var(--space-3);transition:border-color .15s ease}
.phone .channel-account-card .channel-card-bot-link:hover{border-color:var(--color-primary)}
.phone .channel-card-bot-link>.avatar,.phone .channel-card-bot-link>.channel-card-bot-placeholder{flex:0 0 34px;width:34px;height:34px;border-radius:var(--radius-sm)}
.phone .channel-card-bot-placeholder{display:grid;place-items:center;background:var(--color-primary-soft);color:var(--color-link)}
.phone .channel-card-bot-placeholder>.ico{width:22px;height:22px}
.phone .channel-account-card .channel-card-bot-copy{flex:1;min-width:0}
.phone .channel-card-bot-copy small{color:var(--color-text-tertiary);line-height:1.5}
.phone .channel-account-card .channel-card-bot-copy b{color:var(--color-text-primary);font-size:var(--font-size-body);font-weight:var(--font-weight-medium);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .channel-card-bot-link>.ico{flex:0 0 16px;width:16px;height:16px;color:var(--color-link)}
.phone .channel-account-card .channel-account-info{grid-template-columns:minmax(0,1fr);gap:var(--space-3);padding-bottom:var(--space-4);border-color:var(--color-border)}
.phone .channel-account-info>div{min-width:0}
.phone .channel-account-card .channel-account-info dt{align-items:flex-start;line-height:1.5;color:var(--color-text-tertiary)}
.phone .channel-account-card .channel-account-info dt>.ico{flex-shrink:0;width:13px;height:13px;margin-top:2px}
.phone .channel-account-card .channel-account-info dd{color:var(--color-text-secondary);font-size:var(--font-size-caption);line-height:1.6;overflow-wrap:anywhere}
.phone .channel-account-card .channel-card-actions{display:grid;grid-template-columns:minmax(0,1fr) 44px;gap:var(--space-2);padding-top:var(--space-3)}
.phone .channel-card-actions>.channel-card-assign{min-width:0;min-height:44px;padding:var(--space-2);gap:var(--space-1);font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);border-radius:var(--radius-sm);white-space:normal;line-height:1.4}
.phone .channel-card-actions>.channel-card-assign{background:var(--color-surface);border:1px solid var(--color-border);color:var(--color-text-secondary)}
.phone .channel-card-actions>.channel-card-assign>.ico{width:16px;height:16px;flex-shrink:0}
.phone .channel-card-actions>.channel-card-more{width:44px;height:44px;min-width:44px;padding:0;border:1px solid var(--color-border);border-radius:var(--radius-sm);background:var(--color-surface);color:var(--color-text-tertiary);box-shadow:none}
.phone .channel-account-card button:focus-visible{outline:2px solid var(--color-link);outline-offset:2px}
.phone .channel-list-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:4px 0 12px}
.phone .channel-list-heading .list-result-count{margin:0}
.phone .channel-list-heading>.text-btn{display:inline-flex;align-items:center;gap:6px;min-height:40px;flex-shrink:0}
.phone .channel-guide-intro{color:var(--color-text-secondary);margin:4px 0 18px}
.phone .channel-guide-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.phone .channel-guide-tile{display:flex;align-items:center;gap:10px;min-width:0;min-height:88px;margin:0;padding:14px 12px;text-align:left}
.phone .channel-guide-tile>span:not(.channel-logo){min-width:0;overflow-wrap:anywhere;flex:1}
.phone .channel-guide-tile>.ico{width:14px;flex-shrink:0;color:var(--color-text-tertiary)}
.phone .channel-guide-heading{display:flex;align-items:flex-start;gap:12px;margin:4px 0 20px}
.phone .channel-guide-heading>div{min-width:0}
.phone .channel-guide-heading h2{font-size:var(--font-size-title);margin-bottom:7px}
.phone .channel-guide-heading p{font-size:var(--font-size-caption);color:var(--color-text-secondary);overflow-wrap:anywhere}
.phone .channel-guide-sections{position:sticky;top:0;z-index:5;display:flex;gap:8px;overflow:auto;background:var(--bg);padding:10px 0;margin-bottom:16px}
.phone .channel-guide-sections>button{flex-shrink:0;padding:10px 12px;border:1px solid var(--color-border);border-radius:var(--radius-sm);color:var(--color-text-secondary);background:var(--card);font-size:var(--font-size-caption)}
.phone .channel-guide-sections>button.active{color:var(--color-primary);border-color:var(--color-primary);background:var(--color-primary-soft)}
.phone .channel-guide-body>h3{margin-bottom:12px}
.phone .channel-guide-steps{list-style:none;padding:0;margin:14px 0}
.phone .channel-guide-steps>.card{padding:18px 16px;min-width:0}
.phone .channel-guide-step-title{display:flex;align-items:center;gap:10px;margin-bottom:12px}
.phone .channel-guide-step-title>span{display:flex;align-items:center;justify-content:center;flex-shrink:0;width:28px;height:28px;border-radius:var(--radius-circle);color:var(--color-primary);background:var(--color-primary-soft);font-weight:var(--font-weight-semibold)}
.phone .channel-guide-step-title h3{overflow-wrap:anywhere}
.phone .channel-guide-body p,.phone .channel-guide-body li{overflow-wrap:anywhere;white-space:pre-line}
.phone .channel-guide-body p{color:var(--color-text-secondary);margin:8px 0;font-size:var(--font-size-caption);line-height:var(--line-height-body)}
.phone .channel-guide-body ul{padding-left:20px;font-size:var(--font-size-caption)}
.phone .channel-guide-body figure{margin:16px 0 0}
.phone .channel-guide-body figure img{display:block;width:100%;height:auto;border:1px solid var(--color-border);border-radius:var(--radius-sm)}
.phone .channel-guide-body figcaption{font-size:var(--font-size-compact);color:var(--color-text-tertiary);margin-top:7px;overflow-wrap:anywhere}
.phone .channel-guide-body pre{max-width:100%;padding:12px;white-space:pre-wrap;overflow-wrap:anywhere;background:var(--bg);border-radius:var(--radius-sm);font-size:var(--font-size-compact)}
.phone .channel-guide-notes{padding:10px 14px;margin:18px 0;border-left:3px solid var(--color-primary);background:var(--color-primary-soft);border-radius:var(--radius-sm)}
.phone .channel-guide-faq details{padding:14px 0;border-bottom:1px solid var(--color-border)}
.phone .channel-guide-faq details:last-child{border-bottom:0}
.phone .channel-guide-faq summary{display:flex;align-items:center;justify-content:space-between;gap:8px;font-size:var(--font-size-caption);cursor:pointer}
.phone .channel-guide-links{display:flex;flex-direction:column;gap:12px;margin:18px 0}
.phone .channel-guide-links>a{display:flex;align-items:center;gap:8px;overflow-wrap:anywhere;color:var(--color-link);font-size:var(--font-size-caption)}

/* Stacked expert cards: swipe the front card upward to bring the next card forward. */
.phone[data-screen="experts"] #screen{overflow-x:hidden;overflow-y:auto}
.phone .experts-page{display:flex;flex-direction:column;height:100%;min-height:0;padding-bottom:max(28px,env(safe-area-inset-bottom));animation:none}
.phone .experts-page>.search,.phone .expert-deck-heading,.phone .expert-deck-controls{flex-shrink:0}
.phone .experts-page>.search{margin-bottom:0}
.phone .expert-deck-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:8px}
.phone #expert-deck-position{font-size:var(--font-size-caption);color:var(--color-text-tertiary);font-variant-numeric:tabular-nums}
.phone .expert-deck{flex:1 0 auto;min-height:calc(var(--expert-front-height,270px) + 272px);position:relative;overflow:hidden;perspective:1000px;touch-action:pan-x;outline-offset:-2px;isolation:isolate}
.phone .expert-deck:focus-visible{outline:2px solid var(--color-primary);border-radius:var(--radius-lg)}
.phone .expert-slide{position:absolute;top:50%;left:4px;right:4px;transform-origin:50% 0;backface-visibility:hidden;pointer-events:auto;clip-path:inset(0 0 calc(100% - 56px) 0 round 14px);will-change:transform,opacity;transition:transform .42s cubic-bezier(.22,.72,.22,1),opacity .32s ease,clip-path .42s cubic-bezier(.22,.72,.22,1)}
.phone .expert-slide.is-front,.phone .expert-slide.is-departing{clip-path:inset(0 0 0 0 round 16px)}
.phone .expert-preview-focus{position:absolute;inset:0 0 auto;z-index:2;width:100%;height:56px;margin:0;padding:0;border:0;border-radius:14px;background:transparent;cursor:pointer}
.phone .expert-preview-focus:focus-visible{outline:2px solid var(--color-link);outline-offset:-3px}
.phone .expert-preview-focus[hidden]{display:none}
.phone .expert-deck.is-moving .expert-slide{pointer-events:none}
.phone .expert-deck.is-dragging .expert-slide{transition:none;cursor:grabbing}
.phone .expert-slide .expert-card{display:flex;flex-direction:column;width:100%;min-height:250px;height:auto;margin:0;padding:18px;box-shadow:0 10px 24px color-mix(in srgb,var(--expert-accent) 9%,transparent)}
.phone .expert-slide .expert-card-detail{display:flex;flex-direction:column;align-items:stretch;justify-content:flex-start}
.phone .expert-slide .expert-portrait{width:56px;height:56px;flex-basis:56px}
.phone .expert-slide .expert-description{margin-top:14px;margin-bottom:14px;font-size:var(--font-size-body);line-height:1.7}
.phone .expert-slide:not(.is-front):not(.is-departing) .expert-card{padding:9px 14px}
.phone .expert-slide:not(.is-front):not(.is-departing) .expert-card-head{gap:10px;min-height:36px}
.phone .expert-slide:not(.is-front):not(.is-departing) .expert-portrait{width:36px;height:36px;flex-basis:36px;border-radius:10px}
.phone .expert-slide:not(.is-front):not(.is-departing) .expert-identity h3{font-size:var(--font-size-caption);line-height:1.4;margin:0}
.phone .expert-slide:not(.is-front):not(.is-departing) .expert-identity p{display:none}
.phone .expert-slide:not(.is-front):not(.is-departing) .expert-category-icon{width:28px;height:28px;flex-basis:28px}
.phone .expert-slide .expert-card-footer{margin-top:auto;padding-top:14px}
.phone .expert-deck-controls{display:flex;align-items:center;justify-content:center;gap:16px;padding:4px 0 0}
.phone .expert-deck-controls>span{font-size:var(--font-size-caption);color:var(--color-text-tertiary);text-align:center}
.phone .expert-deck-controls .icon-btn{width:44px;height:44px;border-radius:var(--radius-circle)}
.phone .expert-deck-prev>.ico{transform:rotate(180deg)}
.phone .expert-deck-controls button:disabled{opacity:.35;cursor:default}
.phone .expert-deck-empty{flex:1;min-height:0;overflow:auto}
.phone .expert-slide[hidden],.phone .expert-deck[hidden],.phone .expert-deck-empty[hidden]{display:none}
@media(max-width:360px){.phone .expert-slide .expert-card{padding:18px}.phone .expert-slide .expert-portrait{width:52px;height:52px;flex-basis:52px}.phone .expert-slide .expert-description{margin-top:14px;margin-bottom:14px;font-size:var(--font-size-caption)}}
@media(max-height:680px){.phone .experts-page{height:auto;min-height:100%}.phone .expert-deck-controls{padding-bottom:54px}}
@media(prefers-reduced-motion:reduce){.phone .expert-slide{transition:none;will-change:auto}}

/* Keep the robot schedule beside the bot identity. */
.phone .channel-card-bot-hours{display:flex;flex-direction:column;align-items:flex-end;flex:0 0 auto;min-width:84px;max-width:112px;text-align:right}
.phone .channel-card-bot-hours small{font-size:var(--font-size-compact);line-height:1.5;color:var(--color-text-tertiary)}
.phone .channel-card-bot-hours strong{font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);line-height:1.6;color:var(--color-text-secondary);overflow-wrap:anywhere}
.phone .channel-account-card .channel-account-info>div{display:flex;align-items:center;justify-content:space-between;gap:var(--space-3)}
.phone .channel-account-card .channel-account-info dt{flex-shrink:0}
.phone .channel-account-card .channel-account-info dd{min-width:0;text-align:right}
.phone .channel-list-assignment{display:inline-flex;align-items:baseline;justify-content:flex-end;gap:6px;max-width:100%;min-width:0}
.phone .channel-list-assignment>.pill{flex-shrink:0;white-space:nowrap}
.phone .channel-list-assignment-name{min-width:0;overflow-wrap:anywhere}
@media(max-width:360px){
 .phone .channel-account-card .channel-card-bot-link{padding:10px;gap:6px}
 .phone .channel-card-bot-link>.avatar,.phone .channel-card-bot-link>.channel-card-bot-placeholder{width:28px;height:28px;flex-basis:28px}
 .phone .channel-card-bot-link>.ico{width:12px;height:12px;flex-basis:12px}
 .phone .channel-card-bot-hours{width:84px;min-width:84px}
}

/* AI debug identity and publishing actions share the top toolbar. */
.phone .debug-bot-toolbar{display:flex;align-items:center;flex-wrap:wrap;gap:var(--space-2) var(--space-3);margin-bottom:var(--space-4)}
.phone .debug-bot-identity{flex:1;min-width:150px}
.phone .debug-bot-identity>.avatar{flex-shrink:0}
.phone .debug-bot-identity>div{min-width:0}
.phone .debug-bot-identity h3{overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.phone .debug-bot-actions{display:flex;align-items:center;justify-content:flex-end;gap:var(--space-2);margin-left:auto}
.phone .debug-bot-actions .primary{padding:var(--space-2) var(--space-3);font-size:var(--font-size-caption);white-space:nowrap}
.phone .debug-bot-actions .text-btn{min-width:44px;min-height:44px}

.phone .document-detail-actions>.document-edit-trigger{grid-column:1/-1}
.phone .document-editor-form textarea{min-height:260px;resize:vertical;line-height:1.9}
.phone .document-editor-status{display:flex;align-items:center;justify-content:space-between;flex-wrap:wrap;gap:var(--space-2);margin-bottom:var(--space-4)}

.phone .document-editor-name{margin-bottom:var(--space-2);overflow-wrap:anywhere;font-size:var(--font-size-body);line-height:1.7}
.phone .document-editor-status>span:first-child{display:flex;flex-wrap:wrap;gap:var(--space-1)}
.phone .document-editor-empty-note{margin:0 0 var(--space-3);line-height:1.8}
.phone .document-editor-metadata{margin-top:var(--space-4);border-top:1px solid var(--color-border);padding-top:var(--space-2)}
.phone .document-editor-metadata>summary{min-height:44px;padding:var(--space-3) 0;color:var(--color-text-secondary);font-size:var(--font-size-caption);cursor:pointer}

/* Compact marketing cards and delivery progress. */
.phone .marketing-task{padding:16px;margin-bottom:12px;border:1px solid var(--color-border);border-radius:18px;box-shadow:0 4px 18px #142d4f04}
.phone .marketing-task-head{display:flex;align-items:center;gap:10px}
.phone .marketing-task-icon{display:grid;place-items:center;flex-shrink:0;width:40px;height:40px;border-radius:12px;background:var(--color-primary-soft);color:var(--color-primary)}
.phone .marketing-task-icon .ico{width:20px;height:20px}
.phone .marketing-task-title{min-width:0;flex:1}
.phone .marketing-task-title h3{font-size:14px;font-weight:600;line-height:1.5;color:var(--color-text-primary);overflow-wrap:anywhere}
.phone .marketing-task-title p{margin:3px 0 0;font-size:11px;color:var(--color-text-tertiary)}
.phone .marketing-task-head>.badge{flex-shrink:0;font-size:10px;border-radius:6px;padding:4px 7px}
.phone .marketing-task.paused .marketing-task-icon{background:var(--color-warning-soft);color:var(--color-warning)}
.phone .marketing-task.completed .marketing-task-icon{background:var(--color-success-soft);color:var(--color-success-text)}
.phone .marketing-audience{display:flex;align-items:center;gap:6px;margin:13px 0;padding:8px 10px;background:var(--color-surface-subtle);border-radius:8px;color:var(--color-text-secondary);font-size:11px}
.phone .marketing-audience .ico{width:14px;height:14px;color:var(--color-text-tertiary)}
.phone .marketing-delivery{display:flex;justify-content:space-between;align-items:baseline;gap:8px;font-size:11px;color:var(--color-text-secondary)}
.phone .marketing-delivery b{font-size:20px;font-weight:600;color:var(--color-text-primary);margin-left:4px;font-variant-numeric:tabular-nums}
.phone .marketing-target{color:var(--color-text-tertiary)}
.phone .marketing-delivery strong{font-size:12px;font-weight:600;color:var(--color-primary)}
.phone .marketing-progress{height:5px;margin-top:9px;border-radius:8px;overflow:hidden;background:var(--color-surface-subtle)}
.phone .marketing-progress>span{display:block;height:100%;border-radius:inherit;background:var(--color-primary)}
.phone .paused .marketing-progress>span{background:var(--color-warning)}
.phone .completed .marketing-progress>span{background:var(--color-success)}
.phone .marketing-task-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:14px;padding-top:11px;border-top:1px solid var(--color-border)}
.phone .marketing-task-foot .sub{font-size:10px;font-variant-numeric:tabular-nums}
.phone .marketing-task-foot .text-btn{display:inline-flex;align-items:center;gap:3px;min-height:28px;font-size:11px;color:var(--color-primary)}

/* Use the original PC all-channel image in both the trigger and the picker. */
.phone .inbox-channel-trigger>.inbox-all-channels-icon{display:block;width:26px;height:26px;object-fit:contain}
.phone .inbox-channel-option>.inbox-all-channels-icon{display:block;flex-shrink:0;width:24px;height:24px;object-fit:contain}

/* Channel type navigation: original channel art, quiet labels and active underline. */
.phone .channels-page>.search{margin-bottom:8px}
.phone .channel-type-nav{display:flex;align-items:stretch;gap:0;margin:0 0 8px;border-bottom:1px solid var(--color-border)}
.phone .channel-type-scroll{position:relative;display:flex;align-items:stretch;flex:1;min-width:0;gap:0;overflow-x:auto;scrollbar-width:none;overscroll-behavior-x:contain}
.phone .channel-type-scroll::-webkit-scrollbar{display:none}
.phone .channel-type-tab{position:relative;display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;gap:5px;min-height:46px;padding:10px 9px 13px;color:var(--color-text-tertiary);font-size:var(--font-size-caption);white-space:nowrap;background:transparent;border:0;border-radius:0}
.phone .channel-type-tab .channel-logo,.phone .channel-type-tab .channel-logo img,.phone .channel-type-tab .inbox-all-channels-icon{display:block;flex:0 0 18px;width:18px;height:18px;object-fit:contain;background:transparent;border:0;border-radius:0}
.phone .channel-type-tab .channel-logo{display:grid;place-items:center}
.phone .channel-type-tab.active{color:var(--color-primary);font-weight:var(--font-weight-semibold)}
.phone .channel-type-tab.active::after{content:"";position:absolute;height:3px;left:0;right:0;bottom:0;border-radius:3px 3px 0 0;background:var(--color-primary)}
.phone .channel-type-more{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;gap:4px;min-width:56px;margin:6px 0 6px 12px;padding:0 0 0 12px;border-left:1px solid var(--color-border);color:var(--color-text-secondary);font-size:var(--font-size-caption);white-space:nowrap}
.phone .channel-type-more>.ico{width:12px;height:12px}
.phone .channel-type-tab:focus-visible,.phone .channel-type-more:focus-visible{outline:2px solid var(--color-primary);outline-offset:-3px}

.phone .channel-type-scroll{padding-right:0;scroll-padding-inline:8px;mask-image:none;-webkit-mask-image:none}

/* Channel assignment follows the PC member/team choice layout. */
.phone .channel-assignment{margin-top:18px}
.phone .channel-assignment-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:10px}
.phone .channel-assignment-heading h3,.phone .channel-assignment-targets h3{font-size:var(--font-size-caption);font-weight:var(--font-weight-medium);color:var(--color-text-secondary)}
.phone .channel-assignment-heading .text-btn{min-height:30px;color:var(--color-text-tertiary);font-size:var(--font-size-caption)}
.phone .channel-assignment-modes{display:grid;gap:10px}
.phone .channel-assignment-mode{display:flex;align-items:center;gap:10px;min-height:48px;padding:12px;border:1px solid var(--color-border);border-radius:10px;background:var(--color-surface);cursor:pointer}
.phone .channel-assignment-mode input{width:17px;height:17px;margin:0;accent-color:var(--color-primary)}
.phone .channel-assignment-mode>span{flex:1;color:var(--color-text-primary);font-size:var(--font-size-body)}
.phone .channel-assignment-mode>.ico{width:17px;height:17px;color:var(--color-text-tertiary)}
.phone .channel-assignment-mode:has(input:checked){border-color:var(--color-primary);background:var(--color-primary-soft)}
.phone .channel-assignment-mode:has(input:checked)>.ico{color:var(--color-primary)}
.phone .channel-assignment-targets{margin-top:20px}
.phone .channel-assignment-targets[hidden],.phone .channel-assignment-unassigned[hidden]{display:none!important}
.phone .channel-assignment-targets h3{display:flex;justify-content:space-between;gap:10px;margin:0 0 10px}
.phone .channel-assignment-targets h3>span{color:var(--color-text-tertiary);font-size:var(--font-size-compact);font-weight:400}
.phone .channel-assignment-list{max-height:250px;overflow-y:auto;overscroll-behavior:contain;border:1px solid var(--color-border);border-radius:12px;background:var(--color-surface)}
.phone .channel-assignment-option{position:relative;display:flex;align-items:center;gap:10px;padding:12px;min-height:64px;border-bottom:1px solid var(--color-border);cursor:pointer}
.phone .channel-assignment-option:last-child{border-bottom:0}
.phone .channel-assignment-option>input{position:absolute;opacity:0;width:1px;height:1px}
.phone .channel-assignment-option:has(input:checked){background:var(--color-primary-soft)}
.phone .channel-assignment-option:has(input:focus-visible),.phone .channel-assignment-mode:has(input:focus-visible){outline:2px solid var(--color-primary);outline-offset:-3px}
.phone .channel-assignment-avatar{display:grid;place-items:center;flex:0 0 34px;width:34px;height:34px;border-radius:50%;background:var(--color-primary-soft);color:var(--color-primary);font-size:var(--font-size-body);font-weight:600}
.phone .channel-assignment-option:has(input:checked) .channel-assignment-avatar{background:var(--color-primary);color:var(--color-on-primary)}
.phone .channel-assignment-option strong{display:block;font-size:var(--font-size-body);font-weight:500;color:var(--color-text-primary);overflow-wrap:anywhere}
.phone .channel-assignment-option small{display:block;margin-top:3px;font-size:var(--font-size-caption);color:var(--color-text-tertiary)}
.phone .channel-assignment-check{display:grid;place-items:center;flex:0 0 18px;width:18px;height:18px;border:1px solid var(--color-border);border-radius:50%;color:transparent;background:var(--color-surface)}
.phone .channel-assignment-check>.ico{width:12px;height:12px}
.phone .channel-assignment-option:has(input:checked) .channel-assignment-check{border-color:var(--color-primary);background:var(--color-primary);color:var(--color-on-primary)}
.phone .channel-assignment-unassigned{display:flex;align-items:center;justify-content:center;gap:8px;padding:24px 12px;color:var(--color-text-tertiary);font-size:var(--font-size-caption)}
.phone .channel-assignment-setting>[data-channel-assignment-summary]{margin-top:12px;color:var(--color-text-secondary);font-size:var(--font-size-body)}

/* Shared mobile bot picker: one selection, visible identity, no native dropdown. */
.phone .channel-bot-assignment .search{margin:0 0 12px}
.phone .channel-bot-assignment .channel-assignment-option[hidden],.phone .channel-bot-search-empty[hidden]{display:none!important}
.phone .channel-bot-assignment .channel-assignment-option>.avatar{flex:0 0 36px;width:36px;height:36px;border-radius:10px}
.phone .channel-bot-assignment .channel-assignment-option>.grow{min-width:0}
.phone .channel-bot-assignment .channel-assignment-option small{overflow-wrap:anywhere}
.phone .channel-bot-assignment .channel-card-bot-placeholder{flex:0 0 36px;width:36px;height:36px}
.phone .channel-bot-assignment-summary{display:flex;align-items:center;gap:10px;margin-top:12px;color:var(--color-text-secondary);font-size:var(--font-size-body)}
.phone .channel-bot-assignment-summary>.avatar,.phone .channel-bot-assignment-summary>.channel-card-bot-placeholder{flex:0 0 34px;width:34px;height:34px;border-radius:8px}
.phone .channel-bot-assignment-summary>strong{font-weight:500;overflow-wrap:anywhere}

/* Counts belong to the full channel inventory; the list total follows its filters. */
.phone .channel-type-nav{width:100%}
.phone .channel-type-count{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--color-surface-subtle);color:var(--color-text-tertiary);font-size:10px;line-height:18px;font-weight:500;font-variant-numeric:tabular-nums}
.phone .channel-type-tab.active .channel-type-count,.phone .channel-option.selected .channel-type-count{color:var(--color-primary);background:var(--color-primary-soft)}
.phone .channel-type-tab.active::after{left:0;right:0;bottom:0}
.phone .channel-type-option-label{display:inline-flex;align-items:center;justify-content:center;gap:5px;max-width:100%;min-width:0}
.phone .channel-type-option-label>span:first-child{min-width:0;overflow-wrap:anywhere}
.phone .channel-grid>.channel-option.selected{border-color:var(--color-primary);color:var(--color-primary);background:var(--color-primary-soft)}

/* Skill catalog shares the knowledge library's toolbar and card surfaces. */
.phone .skills-page .knowledge-toolbar{margin-bottom:var(--space-3)}
.phone .skill-mcp-link{gap:6px;padding-inline:12px}
.phone .skill-mcp-link>.ico{width:15px;height:15px}
.phone .skills-source-tabs{display:flex;gap:6px;padding:4px;border-radius:var(--radius-sm);background:var(--color-surface-subtle);border:1px solid var(--color-border)}
.phone .skill-source-tab{display:flex;flex:1;min-width:0;align-items:center;justify-content:center;gap:6px;min-height:36px;padding:7px 5px;border:0;border-radius:6px;background:transparent;color:var(--color-text-tertiary);font-size:var(--font-size-caption);line-height:1.4}
.phone .skill-source-tab>b{font-size:10px;font-weight:500;font-variant-numeric:tabular-nums}
.phone .skill-source-tab.active{background:var(--color-surface);color:var(--color-primary);box-shadow:0 1px 4px var(--color-primary-soft);font-weight:var(--font-weight-medium)}
.phone .skills-list-heading{display:flex;align-items:center;justify-content:space-between;gap:12px;min-height:52px}
.phone .skills-list-heading .list-result-count{margin:0}
.phone .skill-status-filter{position:relative;display:inline-flex;align-items:center;max-width:65%;min-height:40px;color:var(--color-text-tertiary)}
.phone .skill-status-filter>select{appearance:none;-webkit-appearance:none;max-width:100%;min-height:40px;padding:8px 23px 8px 8px;border:0;border-radius:var(--radius-sm);background:transparent;color:inherit;font:inherit;font-size:var(--font-size-caption)}
.phone .skill-status-filter>.ico{position:absolute;right:3px;width:14px;height:14px;pointer-events:none}
.phone .skill-catalog-card{display:block;text-align:left;margin-bottom:12px;overflow:hidden}
.phone .skill-card-heading{display:flex;align-items:center;gap:12px;min-width:0}
.phone .skill-card-icon{flex:0 0 40px;width:40px;height:40px;border-radius:12px}
.phone .skill-card-icon>.ico{width:21px;height:21px}
.phone .skill-card-identity{flex:1;min-width:0}
.phone .skill-card-identity>h3{margin:0 0 3px;overflow-wrap:anywhere;line-height:1.5}
.phone .skill-card-source{font-size:10px;line-height:1.5;padding:2px 5px;border-radius:4px;background:var(--color-surface-subtle);color:var(--color-text-tertiary)}
.phone .skill-card-heading>.pill{flex:0 0 auto;align-self:flex-start;margin-top:1px;font-size:10px;line-height:1.5}
.phone .skill-card-description{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;overflow-wrap:anywhere;min-height:38px;margin:12px 0;color:var(--color-text-secondary);font-size:var(--font-size-caption);line-height:1.65}
.phone .skill-card-footer{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:12px;padding-top:12px;border-top:1px solid var(--color-border);font-size:11px;line-height:1.5}
.phone .skill-card-binding{display:flex;align-items:center;gap:4px;min-width:0;flex-wrap:wrap;color:var(--color-text-tertiary)}
.phone .skill-card-binding>b{font-weight:var(--font-weight-medium);color:var(--color-text-secondary)}
.phone .skill-card-binding>.ico{width:14px;height:14px;flex-shrink:0}
.phone .skill-card-open{display:flex;align-items:center;gap:3px;flex-shrink:0;color:var(--color-primary)}
.phone .skill-card-open>.ico{width:14px;height:14px}
.phone :is(.skill-source-tab,.skill-catalog-card,.skill-status-filter>select):focus-visible{outline:2px solid var(--color-primary);outline-offset:3px}

.phone .account-photo{display:inline-flex;flex-direction:column;align-items:center;gap:8px}
.phone .account-photo-image{position:relative;display:block}
.phone .account-photo>small{color:var(--color-link);font-size:11px;line-height:1.6}
.phone .account-photo:focus-visible{outline:2px solid var(--color-link);outline-offset:5px}
.phone .account-signout{margin-top:4px}

/* Slide the complete foreground row; actions stay in a separate clipped layer. */
.phone .conversation-swipe{--conversation-actions-width:144px;--swipe-offset:0px;position:relative;isolation:isolate;overflow:hidden;border-bottom:1px solid var(--color-border);background:var(--color-surface)}
.phone .conversation-swipe:last-child{border-bottom:0}
.phone .conversation-swipe>.conversation{position:relative;z-index:1;width:100%;margin:0;border:0;transform:translateX(var(--swipe-offset));transition:transform .2s ease;background:var(--color-surface);touch-action:pan-y;user-select:none;-webkit-user-select:none;-webkit-touch-callout:none}
.phone .conversation-swipe.is-dragging>.conversation{transition:none;cursor:grabbing}
.phone .conversation-swipe-actions{position:absolute;inset-block:0;inset-inline-end:0;display:flex;align-items:stretch;width:var(--conversation-actions-width);overflow:hidden}
.phone .conversation-swipe-actions>button{display:flex;flex:1;min-width:0;align-items:center;justify-content:center;flex-direction:column;gap:7px;min-height:44px;padding:10px 5px;border:0;border-radius:0;background:var(--color-primary);color:var(--color-on-primary);font-size:11px;line-height:1.6;text-align:center;white-space:normal;overflow-wrap:anywhere;touch-action:manipulation}
.phone .conversation-swipe-actions>button+button{background:#168244}
.phone .conversation-swipe-actions>button>.ico{width:21px;height:21px}
.phone .conversation-swipe-actions>button:focus-visible{outline:2px solid var(--color-on-primary);outline-offset:-4px}
.phone .conversation-swipe-actions>button:active{filter:brightness(.94);transform:none}
@media(max-width:360px){.phone .conversation-swipe{--conversation-actions-width:136px}.phone .conversation-swipe-actions>button{font-size:10px}}
@media(prefers-reduced-motion:reduce){.phone .conversation-swipe>.conversation{transition:none}}

/* Dynamic lead fields: long email addresses and custom values stay readable. */
.phone .ops-lead-fields{display:grid;gap:8px;min-width:0;padding:0;margin:11px 0 0}
.phone .ops-lead-item>.ops-lead-fields{margin-left:38px}
.phone .ops-lead-fields>div{display:grid;grid-template-columns:minmax(56px,.7fr) minmax(0,1.6fr);align-items:baseline;gap:12px;font-size:var(--font-size-caption);line-height:1.65;min-width:0}
.phone .ops-lead-fields dt{color:var(--color-text-tertiary);white-space:normal;overflow-wrap:anywhere;min-width:0}
.phone .ops-lead-fields dd{margin:0;text-align:right;white-space:pre-wrap;overflow-wrap:anywhere;min-width:0;color:var(--color-text-primary);font-size:11px}
.phone .ops-lead-first-touch{padding-top:8px;margin-top:1px;border-top:1px dashed var(--color-border)}
.phone .ops-lead-detail .ops-lead-fields{margin:0;gap:0}
.phone .ops-lead-detail .ops-lead-fields>div{padding:11px 0;border-bottom:1px solid var(--color-border)}
.phone .ops-lead-detail .ops-lead-fields>div:last-child{border-bottom:0}
.phone .ops-lead-detail .info-row>span{min-width:0;overflow-wrap:anywhere}
@media(max-width:360px){.phone .ops-lead-item>.ops-lead-fields{margin-left:0}.phone .ops-lead-fields>div{gap:10px}}

/* Unread message badges stay visible on every conversation group. */
.phone .inbox-tabs>button{min-width:0;padding-top:15px;padding-bottom:12px}
.phone .inbox-tab-content{position:relative;display:inline-flex;min-width:0;max-width:100%}
.phone .inbox-tab-label{min-width:0;overflow:hidden;text-overflow:ellipsis}
.phone .inbox-tabs .inbox-tab-unread{position:absolute;right:-10px;bottom:calc(100% - 3px);display:grid;place-items:center;min-width:16px;height:16px;margin:0;padding:0 4px;transform:none;border-radius:999px;background:var(--color-error);color:var(--color-on-primary);font-size:10px;font-weight:500;line-height:1;font-variant-numeric:tabular-nums;pointer-events:none}
@media(max-width:360px){.phone .inbox-tabs .inbox-tab-unread{font-size:9px;padding-inline:3px}}

html[lang="en"] .phone .efficiency-metric .report-kpi-value{display:flex;align-items:baseline;gap:4px;flex-wrap:wrap;white-space:normal}
html[lang="en"] .phone .efficiency-metric .report-kpi-value>small{white-space:nowrap;flex:0 0 auto}

/* Compact step labels keep mobile setup progress on one line. */
.phone[data-screen="bot"] .stepper .step-label{display:block;max-width:100%;line-height:1.45;text-align:center}
html[lang="en"] .phone[data-screen="bot"] .stepper .step-label{white-space:nowrap}

html[lang="en"] .phone .skill-source-tab{white-space:nowrap}
html[lang="en"] .phone .ml-page .segments{gap:2px}
html[lang="en"] .phone .ml-page .segments button{padding-inline:4px;font-size:12px}